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The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…

Information Retrieval · Computer Science 2019-04-30 Mohit Sharma , F. Maxwell Harper , George Karypis

Although latent factor models (e.g., matrix factorization) achieve good accuracy in rating prediction, they suffer from several problems including cold-start, non-transparency, and suboptimal recommendation for local users or items. In this…

Information Retrieval · Computer Science 2018-02-23 Zhiyong Cheng , Ying Ding , Lei Zhu , Mohan Kankanhalli

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

Product feature recommendations are critical for online customers to purchase the right products based on the right features. For a customer, selecting the product that has the best trade-off between price and functionality is a…

Information Retrieval · Computer Science 2021-05-04 Mingming Guo , Nian Yan , Xiquan Cui , Simon Hughes , Khalifeh Al Jadda

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items…

Artificial Intelligence · Computer Science 2011-01-13 Joachim Selke , Wolf-Tilo Balke

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Many state-of-the-art recommendation systems leverage explicit item reviews posted by users by considering their usefulness in representing the users' preferences and describing the items' attributes. These posted reviews may have various…

Information Retrieval · Computer Science 2021-02-08 Xi Wang , Iadh Ounis , Craig Macdonald

The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…

Information Retrieval · Computer Science 2015-07-30 Ahmad Kamal

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

In online review sites, the analysis of user feedback for assessing its helpfulness for decision-making is usually carried out by locally studying the properties of individual reviews. However, global properties should be considered as well…

Information Retrieval · Computer Science 2020-11-23 Noemi Mauro , Liliana Ardissono , Giovanna Petrone

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

User-generated texts such as reviews and social media are valuable sources of information. Online reviews are important assets for users to buy a product, see a movie, or make a decision. Therefore, rating of a review is one of the reliable…

Computation and Language · Computer Science 2018-05-23 Mohammadamir Kavousi , Sepehr Saadatmand

Recommender systems recommend items more accurately by analyzing users' potential interest on different brands' items. In conjunction with users' rating similarity, the presence of users' implicit feedbacks like clicking items, viewing…

Information Retrieval · Computer Science 2018-10-31 Supriyo Mandal , Abyayananda Maiti
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