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Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…

Artificial Intelligence · Computer Science 2024-08-27 Siqi Cao , Di Fu , Xu Yang , Stefan Wermter , Xun Liu , Haiyan Wu

The primary objective is to teach a machine about human emotions, which has become an essential requirement in the field of social intelligence, also expedites the progress of human-machine interactions. The ability of a machine to…

Audio and Speech Processing · Electrical Eng. & Systems 2020-06-23 Sai Nikhil Chennoor , B. R. K. Madhur , Moujiz Ali , T. Kishore Kumar

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Analyzing individual emotions during group conversation is crucial in developing intelligent agents capable of natural human-machine interaction. While reliable emotion recognition techniques depend on different modalities (text, audio,…

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Identifying and resolving conflicts of interests is a key challenge when designing autonomous agents. For example, such conflicts often occur when complex information systems interact persuasively with humans and are in the future likely to…

Multiagent Systems · Computer Science 2019-02-22 Timotheus Kampik , Juan Carlos Nieves , Helena Lindgren

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Emotion recognition has a pivotal role in affective computing and in human-computer interaction. The current technological developments lead to increased possibilities of collecting data about the emotional state of a person. In general,…

Computer Vision and Pattern Recognition · Computer Science 2020-07-10 Andreea Birhala , Catalin Nicolae Ristea , Anamaria Radoi , Liviu Cristian Dutu

Emotion recognition is a core research area at the intersection of artificial intelligence and human communication analysis. It is a significant technical challenge since humans display their emotions through complex idiosyncratic…

Human-Computer Interaction · Computer Science 2018-09-14 Paul Pu Liang , Amir Zadeh , Louis-Philippe Morency

Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…

Computer Vision and Pattern Recognition · Computer Science 2023-05-05 Zhou'an_Zhu , Xin Li , Jicai Pan , Yufei Xiao , Yanan Chang , Feiyi Zheng , Shangfei Wang

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

The recognition of emotions by humans is a complex process which considers multiple interacting signals such as facial expressions and both prosody and semantic content of utterances. Commonly, research on automatic recognition of emotions…

Computation and Language · Computer Science 2019-09-10 Deniz Cevher , Sebastian Zepf , Roman Klinger

In the context of education technology, empathic interaction with the user and feedback by the learning system using multiple inputs such as video, voice and text inputs is an important area of research. In this paper, a nonintrusive,…

Computer Vision and Pattern Recognition · Computer Science 2018-07-16 S L Happy , A. Dasgupta , P. Patnaik , A. Routray

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Speech emotion recognition is a challenging problem because human convey emotions in subtle and complex ways. For emotion recognition on human speech, one can either extract emotion related features from audio signals or employ speech…

Computation and Language · Computer Science 2020-04-06 Haiyang Xu , Hui Zhang , Kun Han , Yun Wang , Yiping Peng , Xiangang Li

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Recognizing the patient's emotions using deep learning techniques has attracted significant attention recently due to technological advancements. Automatically identifying the emotions can help build smart healthcare centers that can detect…

Machine Learning · Computer Science 2021-07-14 Marwan Dhuheir , Abdullatif Albaseer , Emna Baccour , Aiman Erbad , Mohamed Abdallah , Mounir Hamdi