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Effective problem solving among multiple agents requires a better understanding of the role of communication in collaboration. In this paper we show that there are communicative strategies that greatly improve the performance of…

cmp-lg · Computer Science 2008-02-03 Marilyn A. Walker

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Large language models are increasingly being deployed as autonomous agents yet their real world effectiveness depends on reliable tools for information retrieval, computation and external action. Existing studies remain fragmented across…

Computation and Language · Computer Science 2026-04-02 Jinchao Hu , Meizhi Zhong , Kehai Chen , Xuefeng Bai , Min Zhang

Autonomous multi-agent AI systems are poised to transform various industries, particularly software development and knowledge work. Understanding current perceptions among professionals is crucial for anticipating adoption challenges,…

Computers and Society · Computer Science 2025-06-04 Nikola Balic

Modern Artificial Intelligence (AI) systems excel at diverse tasks, from image classification to strategy games, even outperforming humans in many of these domains. After making astounding progress in language learning in the recent decade,…

Computation and Language · Computer Science 2022-01-11 Marina Dubova

Language model agents are poised to mediate how people navigate and act online. If the companies that already dominate internet search, communication, and commerce -- or the firms trying to unseat them -- control these agents, the resulting…

Computers and Society · Computer Science 2025-06-23 Sayash Kapoor , Noam Kolt , Seth Lazar

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…

Human-Computer Interaction · Computer Science 2018-04-19 Svetlana Nikitina , Sara Callaioli , Marcos Baez

Recent advances in Large Language Models (LLMs) have propelled conversational AI from traditional dialogue systems into sophisticated agents capable of autonomous actions, contextual awareness, and multi-turn interactions with users. Yet,…

Artificial Intelligence · Computer Science 2025-04-25 Emre Can Acikgoz , Cheng Qian , Hongru Wang , Vardhan Dongre , Xiusi Chen , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur

Artificial Intelligence is moving from models that only generate text to Agentic AI, where systems behave as autonomous entities that can perceive, reason, plan, and act. Large Language Models (LLMs) are no longer used only as passive…

Artificial Intelligence · Computer Science 2026-01-21 Arunkumar V , Gangadharan G. R. , Rajkumar Buyya

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Recent work has shown how predictive modeling can endow agents with rich knowledge of their surroundings, improving their ability to act in complex environments. We propose question-answering as a general paradigm to decode and understand…

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

Computation and Language · Computer Science 2022-02-08 Mattias Wahde , Marco Virgolin

The maturation of cognition, from introspection to understanding others, has long been a hallmark of human development. This position paper posits that for AI systems to truly emulate or approach human-like interactions, especially within…

Multiagent Systems · Computer Science 2023-12-19 Jasmine A. Berry

Recent conditional language models are able to continue any kind of text source in an often seemingly fluent way. This fact encouraged research in the area of open-domain conversational systems that are based on powerful language models and…

Computation and Language · Computer Science 2023-08-14 Fabian Galetzka , Anne Beyer , David Schlangen

Large language model (LLM) agents trained using reinforcement learning has achieved superhuman performance in low-cost environments like games, mathematics, and coding. However, these successes have not translated to complex domains where…

Artificial Intelligence · Computer Science 2026-02-03 Sherry Yang

Current architectures for social agents are designed around some specific units of social behaviour that address particular challenges. Although their performance might be adequate for controlled environments, deploying these agents in the…

Artificial Intelligence · Computer Science 2022-05-09 Diogo Rato , Samuel Mascarenhas , Rui Prada

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah
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