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We introduce GODEL (Grounded Open Dialogue Language Model), a large pre-trained language model for dialog. In contrast with earlier models such as DialoGPT, GODEL leverages a new phase of grounded pre-training designed to better support…

Computation and Language · Computer Science 2022-06-24 Baolin Peng , Michel Galley , Pengcheng He , Chris Brockett , Lars Liden , Elnaz Nouri , Zhou Yu , Bill Dolan , Jianfeng Gao

There is an increasing focus on model-based dialog evaluation metrics such as ADEM, RUBER, and the more recent BERT-based metrics. These models aim to assign a high score to all relevant responses and a low score to all irrelevant…

Computation and Language · Computer Science 2020-09-25 Ananya B. Sai , Akash Kumar Mohankumar , Siddhartha Arora , Mitesh M. Khapra

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…

Computation and Language · Computer Science 2023-09-19 Salvatore Giorgi , Shreya Havaldar , Farhan Ahmed , Zuhaib Akhtar , Shalaka Vaidya , Gary Pan , Lyle H. Ungar , H. Andrew Schwartz , Joao Sedoc

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Advancements in dialogue systems powered by large language models (LLMs) have outpaced the development of reliable evaluation metrics, particularly for diverse and creative responses. We present a benchmark for evaluating the robustness of…

Computation and Language · Computer Science 2025-01-14 Justin Vasselli , Adam Nohejl , Taro Watanabe

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

Computation and Language · Computer Science 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

Existing personalized dialogue models use human designed persona descriptions to improve dialogue consistency. Collecting such descriptions from existing dialogues is expensive and requires hand-crafted feature designs. In this paper, we…

Computation and Language · Computer Science 2019-05-27 Zhaojiang Lin , Andrea Madotto , Chien-Sheng Wu , Pascale Fung

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…

Computation and Language · Computer Science 2017-07-18 Chongyang Tao , Lili Mou , Dongyan Zhao , Rui Yan

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

Computation and Language · Computer Science 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Computation and Language · Computer Science 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

Reliable automatic evaluation of dialogue systems under an interactive environment has long been overdue. An ideal environment for evaluating dialog systems, also known as the Turing test, needs to involve human interaction, which is…

Computation and Language · Computer Science 2021-09-23 Haoming Jiang , Bo Dai , Mengjiao Yang , Tuo Zhao , Wei Wei

This paper presents an automatic method to evaluate the naturalness of natural language generation in dialogue systems. While this task was previously rendered through expensive and time-consuming human labor, we present this novel task of…

Computation and Language · Computer Science 2021-11-29 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

Though generative dialogue modeling is widely seen as a language modeling task, the task demands an agent to have a complex natural language understanding of its input text to carry a meaningful interaction with an user. The automatic…

Computation and Language · Computer Science 2020-08-25 Prasanna Parthasarathi , Joelle Pineau , Sarath Chandar

Although people have the ability to engage in vapid dialogue without effort, this may not be a uniquely human trait. Since the 1960's researchers have been trying to create agents that can generate artificial conversation. These programs…

Computation and Language · Computer Science 2021-06-07 Thomas Conley , Jack St. Clair , Jugal Kalita

Prompt-tuning has become an increasingly popular parameter-efficient method for adapting large pretrained language models to downstream tasks. However, both discrete prompting and continuous prompting assume fixed prompts for all data…

Computation and Language · Computer Science 2023-07-12 Runcheng Liu , Ahmad Rashid , Ivan Kobyzev , Mehdi Rezagholizadeh , Pascal Poupart

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Automatic evaluation metrics are indispensable for evaluating generated text. To date, these metrics have focused almost exclusively on the content selection aspect of the system output, ignoring the linguistic quality aspect altogether. We…

Computation and Language · Computer Science 2020-10-07 Wanzheng Zhu , Suma Bhat