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Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

An important step in the development of value alignment (VA) systems in AI is understanding how VA can reflect valid ethical principles. We propose that designers of VA systems incorporate ethics by utilizing a hybrid approach in which both…

Artificial Intelligence · Computer Science 2020-12-23 Tae Wan Kim , John Hooker , Thomas Donaldson

We show how to assess a language model's knowledge of basic concepts of morality. We introduce the ETHICS dataset, a new benchmark that spans concepts in justice, well-being, duties, virtues, and commonsense morality. Models predict…

Computers and Society · Computer Science 2023-02-20 Dan Hendrycks , Collin Burns , Steven Basart , Andrew Critch , Jerry Li , Dawn Song , Jacob Steinhardt

There is a growing need for data-driven research efforts on how the public perceives the ethical, moral, and legal issues of autonomous AI systems. The current debate on the responsibility gap posed by these systems is one such example.…

Computers and Society · Computer Science 2021-01-18 Gabriel Lima , Meeyoung Cha

To realize the potential benefits and mitigate potential risks of AI, it is necessary to develop a framework of governance that conforms to ethics and fundamental human values. Although several organizations have issued guidelines and…

Computers and Society · Computer Science 2023-07-14 Hyesun Choung , Prabu David , John S. Seberger

We consider two fundamental and related issues currently faced by Artificial Intelligence (AI) development: the lack of ethics and interpretability of AI decisions. Can interpretable AI decisions help to address ethics in AI? Using a…

Artificial Intelligence · Computer Science 2021-09-21 Jean-Marie John-Mathews

A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

Generative AI systems (ChatGPT, DALL-E, etc) are expanding into multiple areas of our lives, from art Rombach et al. [2021] to mental health Rob Morris and Kareem Kouddous [2022]; their rapidly growing societal impact opens new…

Artificial Intelligence · Computer Science 2024-05-21 Alexis Roger , Esma Aïmeur , Irina Rish

The deployment and use of AI systems should be both safe and broadly ethically acceptable. The principles-based ethics assurance argument pattern is one proposal in the AI ethics landscape that seeks to support and achieve that aim. The…

Computers and Society · Computer Science 2023-11-21 Marten H. L. Kaas , Zoe Porter , Ernest Lim , Aisling Higham , Sarah Khavandi , Ibrahim Habli

This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…

Human-Computer Interaction · Computer Science 2025-04-15 Yiran Du

Agentic artificial intelligence systems are autonomous technologies capable of pursuing complex goals with minimal human oversight and are rapidly emerging as the next frontier in AI. While these systems promise major gains in productivity,…

Computers and Society · Computer Science 2026-01-13 Theodore Roberts , Bahram Zarrin

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

Human-Computer Interaction · Computer Science 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

With the growing capabilities and pervasiveness of AI systems, societies must collectively choose between reduced human autonomy, endangered democracies and limited human rights, and AI that is aligned to human and social values, nurturing…

Artificial Intelligence · Computer Science 2023-07-13 Catholijn M. Jonker , Luciano Cavalcante Siebert , Pradeep K. Murukannaiah

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…

Computation and Language · Computer Science 2021-05-25 Hongru Liang , Huaqing Li

While the operationalisation of high-level AI ethics principles into practical AI/ML systems has made progress, there is still a theory-practice gap in managing tensions between the underlying AI ethics aspects. We cover five approaches for…

Computers and Society · Computer Science 2024-12-25 Conrad Sanderson , Emma Schleiger , David Douglas , Petra Kuhnert , Qinghua Lu

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

With the growing popularity of conversational agents based on large language models (LLMs), we need to ensure their behaviour is ethical and appropriate. Work in this area largely centres around the 'HHH' criteria: making outputs more…

Computation and Language · Computer Science 2024-05-17 Lize Alberts , Geoff Keeling , Amanda McCroskery

As artificial intelligence (AI) systems become increasingly ubiquitous, the topic of AI governance for ethical decision-making by AI has captured public imagination. Within the AI research community, this topic remains less familiar to many…

Artificial Intelligence · Computer Science 2018-12-10 Han Yu , Zhiqi Shen , Chunyan Miao , Cyril Leung , Victor R. Lesser , Qiang Yang