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We study the interpretability issue of task-oriented dialogue systems in this paper. Previously, most neural-based task-oriented dialogue systems employ an implicit reasoning strategy that makes the model predictions uninterpretable to…

Computation and Language · Computer Science 2022-03-14 Shiquan Yang , Rui Zhang , Sarah Erfani , Jey Han Lau

How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…

Computation and Language · Computer Science 2020-08-14 Changying Hao , Liang Pang , Yanyan Lan , Fei Sun , Jiafeng Guo , Xueqi Cheng

Multi-turn tool-integrated reasoning enables Large Language Models (LLMs) to solve complex tasks through iterative information retrieval. However, current reinforcement learning (RL) frameworks for search-augmented reasoning predominantly…

Artificial Intelligence · Computer Science 2026-04-07 Shichao Ma , Zhiyuan Ma , Ming Yang , Xiaofan Li , Xing Wu , Jintao Du , Yu Cheng , Weiqiang Wang , Qiliang Liu , Zhengyang Zhou , Yang Wang

We present a new neural architecture for wide-coverage Natural Language Understanding in Spoken Dialogue Systems. We develop a hierarchical multi-task architecture, which delivers a multi-layer representation of sentence meaning (i.e.,…

Computation and Language · Computer Science 2019-10-03 Andrea Vanzo , Emanuele Bastianelli , Oliver Lemon

In this paper, drawing intuition from the Turing test, we propose using adversarial training for open-domain dialogue generation: the system is trained to produce sequences that are indistinguishable from human-generated dialogue…

Computation and Language · Computer Science 2017-09-26 Jiwei Li , Will Monroe , Tianlin Shi , Sébastien Jean , Alan Ritter , Dan Jurafsky

Dialogue policy learning (DPL) is a crucial component of dialogue modelling. Its primary role is to determine the appropriate abstract response, commonly referred to as the "dialogue action". Traditional DPL methodologies have treated this…

Computation and Language · Computer Science 2023-09-04 Wai-Chung Kwan , Huimin Wang , Hongru Wang , Zezhong Wang , Xian Wu , Yefeng Zheng , Kam-Fai Wong

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for…

Computation and Language · Computer Science 2024-02-05 Weijie Xu , Zicheng Huang , Wenxiang Hu , Xi Fang , Rajesh Kumar Cherukuri , Naumaan Nayyar , Lorenzo Malandri , Srinivasan H. Sengamedu

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

In recent years, large language models (LLMs) have played an important role in automatic speech recognition (ASR) and text-to-speech (TTS) systems. While reinforcement learning (RL) has significantly enhanced LLM performance in text-based…

Sound · Computer Science 2025-09-24 Changfeng Gao , Yabin Li , Keyu An , Zhifu Gao , Zhihao Du , Han Zhao , Xiangang Li

Dialogue systems and large language models (LLMs) have gained considerable attention. However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been found to underperform compared to smaller task-specific models.…

Computation and Language · Computer Science 2023-10-20 Zhiyuan Hu , Yue Feng , Anh Tuan Luu , Bryan Hooi , Aldo Lipani

Reinforcement Learning with Verifiable Rewards (RLVR) has recently emerged as a powerful paradigm for facilitating the self-improvement of large language models (LLMs), particularly in the domain of complex reasoning tasks. However,…

Machine Learning · Computer Science 2025-07-17 Ziru Liu , Cheng Gong , Xinyu Fu , Yaofang Liu , Ran Chen , Shoubo Hu , Suiyun Zhang , Rui Liu , Qingfu Zhang , Dandan Tu

Search-oriented conversational systems rely on information needs expressed in natural language (NL). We focus here on the understanding of NL expressions for building keyword-based queries. We propose a reinforcement-learning-driven…

Computation and Language · Computer Science 2018-09-06 Wafa Aissa , Laure Soulier , Ludovic Denoyer

Natural language understanding and dialogue policy learning are both essential in conversational systems that predict the next system actions in response to a current user utterance. Conventional approaches aggregate separate models of…

Computation and Language · Computer Science 2017-10-03 Xuesong Yang , Yun-Nung Chen , Dilek Hakkani-Tur , Paul Crook , Xiujun Li , Jianfeng Gao , Li Deng

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Maintaining a consistent persona is a key quality for any open domain dialogue system. Current state-of-the-art systems do this by training agents with supervised learning or online reinforcement learning (RL). However, systems trained with…

Computation and Language · Computer Science 2023-10-18 Ryan Shea , Zhou Yu

In this work, we propose an adversarial learning method for reward estimation in reinforcement learning (RL) based task-oriented dialog models. Most of the current RL based task-oriented dialog systems require the access to a reward signal…

Computation and Language · Computer Science 2018-05-31 Bing Liu , Ian Lane

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Current generative AI models like ChatGPT, Claude, and Gemini are widely used for knowledge dissemination, task decomposition, and creative thinking. However, their linear interaction methods often force users to repeatedly compare and copy…

Human-Computer Interaction · Computer Science 2024-10-16 Rui Zhang , Ziyao Zhang , Fengliang Zhu , Jiajie Zhou , Anyi Rao

Deep reinforcement learning agents are often misaligned, as they over-exploit early reward signals. Recently, several symbolic approaches have addressed these challenges by encoding sparse objectives along with aligned plans. However,…

Artificial Intelligence · Computer Science 2026-03-09 Zihan Ye , Phil Chau , Raban Emunds , Jannis Blüml , Cedric Derstroff , Quentin Delfosse , Oleg Arenz , Kristian Kersting