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Related papers: Interacting with Explanations through Critiquing

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Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

With over 500 million tweets posted per day, in Twitter, it is difficult for Twitter users to discover interesting content from the deluge of uninteresting posts. In this work, we present a novel, explainable, topical recommendation system,…

Information Retrieval · Computer Science 2022-12-29 Parantapa Bhattacharya , Saptarshi Ghosh , Muhammad Bilal Zafar , Soumya K. Ghosh , Niloy Ganguly

Recommender systems shape online interactions by matching users with creators content to maximize engagement. Creators, in turn, adapt their content to align with users preferences and enhance their popularity. At the same time, users…

Information Retrieval · Computer Science 2026-01-07 Lukas Schüepp , Carmen Amo Alonso , Florian Dörfler , Giulia De Pasquale

Explainable recommender systems can explain their recommendation decisions, enhancing user trust in the systems. Most explainable recommender systems either rely on human-annotated rationales to train models for explanation generation or…

Information Retrieval · Computer Science 2024-01-09 Hanqi Yan , Lin Gui , Menghan Wang , Kun Zhang , Yulan He

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

The remarkable success of Artificial Intelligence in advancing automated decision-making is evident both in academia and industry. Within the plethora of applications, ranking systems hold significant importance in various domains. This…

Information Retrieval · Computer Science 2023-12-19 Alessandro Castelnovo , Riccardo Crupi , Nicolò Mombelli , Gabriele Nanino , Daniele Regoli

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

We fine-tune large language models to write natural language critiques (natural language critical comments) using behavioral cloning. On a topic-based summarization task, critiques written by our models help humans find flaws in summaries…

Computation and Language · Computer Science 2022-06-15 William Saunders , Catherine Yeh , Jeff Wu , Steven Bills , Long Ouyang , Jonathan Ward , Jan Leike

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g., "It doesn't look good for a date"), requiring some degree of…

Computation and Language · Computer Science 2021-09-17 Victor S. Bursztyn , Jennifer Healey , Nedim Lipka , Eunyee Koh , Doug Downey , Larry Birnbaum

Recommender systems are information retrieval methods that predict user preferences to personalize services. These systems use the feedback and the ratings provided by users to model the behavior of users and to generate recommendations.…

Information Retrieval · Computer Science 2022-03-14 Alireza Gharahighehi , Felipe Kenji Nakano , Celine Vens

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Explainable recommendation is far from being well solved partly due to three challenges. The first is the personalization of preference learning, which requires that different items/users have different contributions to the learning of user…

Information Retrieval · Computer Science 2020-01-29 Huanrui Luo , Ning Yang , Philip S. Yu

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post…

Social and Information Networks · Computer Science 2022-06-27 Jane Dwivedi-Yu , Yi-Chia Wang , Lijing Qin , Cristian Canton-Ferrer , Alon Y. Halevy

Latent factor collaborative filtering (CF) has been a widely used technique for recommender system by learning the semantic representations of users and items. Recently, explainable recommendation has attracted much attention from research…

Machine Learning · Computer Science 2020-07-14 Deng Pan , Xiangrui Li , Xin Li , Dongxiao Zhu

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Explaining the output of a complex system, such as a Recommender System (RS), is becoming of utmost importance for both users and companies. In this paper we explore the idea that personalized explanations can be learned as recommendation…

Machine Learning · Computer Science 2025-10-27 Jorge Díez , Pablo Pérez-Núñez , Oscar Luaces , Beatriz Remeseiro , Antonio Bahamonde
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