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Related papers: Interacting with Explanations through Critiquing

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With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…

Information Retrieval · Computer Science 2022-11-08 Noemi Mauro , Zhongli Filippo Hu , Liliana Ardissono

Interpretable explanations for recommender systems and other machine learning models are crucial to gain user trust. Prior works that have focused on paths connecting users and items in a heterogeneous network have several limitations, such…

Machine Learning · Computer Science 2019-12-25 Azin Ghazimatin , Oana Balalau , Rishiraj Saha Roy , Gerhard Weikum

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

In real-world applications, users always interact with items in multiple aspects, such as through implicit binary feedback (e.g., clicks, dislikes, long views) and explicit feedback (e.g., comments, reviews). Modern recommendation systems…

Information Retrieval · Computer Science 2025-08-26 Shuo Yang , Jiangxia Cao , Haipeng Li , Yuqi Mao , Shuchao Pang

Counterfactual explanations are a widely used approach in Explainable AI, offering actionable insights into decision-making by illustrating how small changes to input data can lead to different outcomes. Despite their importance, evaluating…

Human-Computer Interaction · Computer Science 2025-04-22 Marharyta Domnich , Rasmus Moorits Veski , Julius Välja , Kadi Tulver , Raul Vicente

Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution…

Information Retrieval · Computer Science 2018-06-13 Nan Wang , Hongning Wang , Yiling Jia , Yue Yin

Recommender systems are gaining increasing and critical impacts on human and society since a growing number of users use them for information seeking and decision making. Therefore, it is crucial to address the potential unfairness problems…

Information Retrieval · Computer Science 2021-11-08 Yunqi Li , Hanxiong Chen , Shuyuan Xu , Yingqiang Ge , Yongfeng Zhang

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

A central concern in an interactive intelligent system is optimization of its actions, to be maximally helpful to its human user. In recommender systems for instance, the action is to choose what to recommend, and the optimization task is…

Human-Computer Interaction · Computer Science 2020-05-05 Fabio Colella , Pedram Daee , Jussi Jokinen , Antti Oulasvirta , Samuel Kaski

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Providing personalized explanations for recommendations can help users to understand the underlying insight of the recommendation results, which is helpful to the effectiveness, transparency, persuasiveness and trustworthiness of…

Information Retrieval · Computer Science 2021-01-12 Hanxiong Chen , Xu Chen , Shaoyun Shi , Yongfeng Zhang

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

Language model heavily depends on high-quality data for optimal performance. Existing approaches rely on manually designed heuristics, the perplexity of existing models, training classifiers, or careful prompt engineering, which require…

Computation and Language · Computer Science 2025-09-12 Honglin Guo , Kai Lv , Qipeng Guo , Tianyi Liang , Zhiheng Xi , Demin Song , Qiuyinzhe Zhang , Yu Sun , Kai Chen , Xipeng Qiu , Tao Gui

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Transparency is a fundamental requirement for decision making systems when these should be deployed in the real world. It is usually achieved by providing explanations of the system's behavior. A prominent and intuitive type of explanations…

Machine Learning · Computer Science 2021-07-23 André Artelt , Valerie Vaquet , Riza Velioglu , Fabian Hinder , Johannes Brinkrolf , Malte Schilling , Barbara Hammer

Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image…

Information Retrieval · Computer Science 2018-02-01 Xu Chen , Yongfeng Zhang , Hongteng Xu , Yixin Cao , Zheng Qin , Hongyuan Zha

Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…

Human-Computer Interaction · Computer Science 2020-10-26 Byung Hyung Kim , Seunghun Koh , Sejoon Huh , Sungho Jo , Sunghee Choi

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu