English
Related papers

Related papers: Beyond User Self-Reported Likert Scale Ratings: A …

200 papers

As LLMs rapidly saturate existing benchmarks, automated benchmark creation using LLMs (LLM-as-a-benchmark) -- where a model generates test inputs (LLM-as-a-testset) and evaluates outputs (LLM-as-an-evaluator) -- has gained traction as a…

Computation and Language · Computer Science 2026-05-27 Wenda Xu , Sweta Agrawal , Vilém Zouhar , Markus Freitag , Daniel Deutsch

Automatic evaluating the performance of Open-domain dialogue system is a challenging problem. Recent work in neural network-based metrics has shown promising opportunities for automatic dialogue evaluation. However, existing methods mainly…

Computation and Language · Computer Science 2018-05-09 Xiaowei Tong , Zhenxin Fu , Mingyue Shang , Dongyan Zhao , Rui Yan

Evaluating large language models typically relies on human-authored benchmarks, reference answers, and human or single-model judgments, approaches that scale poorly, become quickly outdated, and mismatch open-world deployments that depend…

Artificial Intelligence · Computer Science 2026-02-04 Yanki Margalit , Erni Avram , Ran Taig , Oded Margalit , Nurit Cohen-Inger

Dialogue level quality estimation is vital for optimizing data driven dialogue management. Current automated methods to estimate turn and dialogue level user satisfaction employ hand-crafted features and rely on complex annotation schemes,…

Computation and Language · Computer Science 2020-10-12 Praveen Kumar Bodigutla , Aditya Tiwari , Josep Valls Vargas , Lazaros Polymenakos , Spyros Matsoukas

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Computation and Language · Computer Science 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

Patients with low health literacy usually have difficulty understanding medical jargon and the complex structure of professional medical language. Although some studies are proposed to automatically translate expert language into…

Computation and Language · Computer Science 2024-02-09 Junyu Luo , Zifei Zheng , Hanzhong Ye , Muchao Ye , Yaqing Wang , Quanzeng You , Cao Xiao , Fenglong Ma

Open-domain social dialogue is one of the long-standing goals of Artificial Intelligence. This year, the Amazon Alexa Prize challenge was announced for the first time, where real customers get to rate systems developed by leading…

Computation and Language · Computer Science 2017-12-21 Ioannis Papaioannou , Amanda Cercas Curry , Jose L. Part , Igor Shalyminov , Xinnuo Xu , Yanchao Yu , Ondřej Dušek , Verena Rieser , Oliver Lemon

We present an automated evaluation method to measure fluidity in conversational dialogue systems. The method combines various state of the art Natural Language tools into a classifier, and human ratings on these dialogues to train an…

Computation and Language · Computer Science 2019-10-28 Keith Vella , Massimo Poesio , Michael Sigamani , Cihan Dogan , Aimore Dutra , Dimitrios Dimakopoulos , Alfredo Gemma , Ella Walters

This paper introduces a framework for the automated evaluation of natural language texts. A manually constructed rubric describes how to assess multiple dimensions of interest. To evaluate a text, a large language model (LLM) is prompted…

Computation and Language · Computer Science 2025-01-03 Helia Hashemi , Jason Eisner , Corby Rosset , Benjamin Van Durme , Chris Kedzie

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

In the rapidly evolving field of artificial intelligence, large language models (LLMs) have demonstrated significant capabilities across numerous applications. However, the performance of these models in languages with fewer resources, such…

Computation and Language · Computer Science 2024-05-24 Birger Moell

Evaluating the value alignment of large language models (LLMs) has traditionally relied on single-sentence adversarial prompts, which directly probe models with ethically sensitive or controversial questions. However, with the rapid…

Computation and Language · Computer Science 2025-03-31 Yazhou Zhang , Qimeng Liu , Qiuchi Li , Peng Zhang , Jing Qin

We introduce a multi-turn benchmark for evaluating personalised alignment in LLM-based AI assistants, focusing on their ability to handle user-provided safety-critical contexts. Our assessment of ten leading models across five scenarios…

Human-Computer Interaction · Computer Science 2025-01-31 Lize Alberts , Benjamin Ellis , Andrei Lupu , Jakob Foerster

Large Language Models (LLMs) are widely used to support software developers in tasks such as code generation, optimization, and documentation. However, their ability to improve existing programming answers in a human-like manner remains…

Software Engineering · Computer Science 2026-01-27 Suborno Deb Bappon , Saikat Mondal , Chanchal K. Roy , Kevin Schneider

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Automatic evaluation of sequence generation, traditionally reliant on metrics like BLEU and ROUGE, often fails to capture the semantic accuracy of generated text sequences due to their emphasis on n-gram overlap. A promising solution to…

Computation and Language · Computer Science 2025-06-27 Chenglong Wang , Hang Zhou , Kaiyan Chang , Tongran Liu , Chunliang Zhang , Quan Du , Tong Xiao , Yue Zhang , Jingbo Zhu

We present Clinical Camel, an open large language model (LLM) explicitly tailored for clinical research. Fine-tuned from LLaMA-2 using QLoRA, Clinical Camel achieves state-of-the-art performance across medical benchmarks among openly…

Computation and Language · Computer Science 2023-08-21 Augustin Toma , Patrick R. Lawler , Jimmy Ba , Rahul G. Krishnan , Barry B. Rubin , Bo Wang

Evaluating large language models (LLMs) is challenging. Traditional ground-truth-based benchmarks fail to capture the comprehensiveness and nuance of real-world queries, while LLM-as-judge benchmarks suffer from grading biases and limited…

Computation and Language · Computer Science 2024-10-15 Jinjie Ni , Fuzhao Xue , Xiang Yue , Yuntian Deng , Mahir Shah , Kabir Jain , Graham Neubig , Yang You

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin