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There is an increasing interest in developing LLMs for medical diagnosis to improve diagnosis efficiency. Despite their alluring technological potential, there is no unified and comprehensive evaluation criterion, leading to the inability…
Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…
Large Language Models (LLMs) have demonstrated substantial capabilities in conversational AI applications, yet their susceptibility to dialogue breakdowns poses significant challenges to deployment reliability and user trust. This paper…
By harnessing pre-trained language models, summarization models had rapid progress recently. However, the models are mainly assessed by automatic evaluation metrics such as ROUGE. Although ROUGE is known for having a positive correlation…
The recent explosion of large language models (LLMs), each with its own general or specialized strengths, makes scalable, reliable benchmarking more urgent than ever. Standard practices nowadays face fundamental trade-offs: closed-ended…
Automated metrics such as BLEU are widely used in the machine translation literature. They have also been used recently in the dialogue community for evaluating dialogue response generation. However, previous work in dialogue response…
Automated evaluation of open domain natural language generation (NLG) models remains a challenge and widely used metrics such as BLEU and Perplexity can be misleading in some cases. In our paper, we propose to evaluate natural language…
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…
Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…
Natural language analysis of human collaborative chat dialogues is an understudied domain with many unique challenges: a large number of dialogue act labels, underspecified and dynamic tasks, interleaved topics, and long-range contextual…
Recent large language models (LLMs) have shown remarkable performance in aligning generated text with user intentions across various tasks. When it comes to long-form text generation, there has been a growing interest in generation from a…
Personalized text generation presents a specialized mechanism for delivering content that is specific to a user's personal context. While the research progress in this area has been rapid, evaluation still presents a challenge. Traditional…
Many automatic evaluation metrics have been proposed to score the overall quality of a response in open-domain dialogue. Generally, the overall quality is comprised of various aspects, such as relevancy, specificity, and empathy, and the…
Large Language Models (LLMs) are rapidly evolving and impacting various fields, necessitating the development of effective methods to evaluate and compare their performance. Most current approaches for performance evaluation are either…
The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…
This paper introduces a novel Self-supervised Fine-grained Dialogue Evaluation framework (SelF-Eval). The core idea is to model the correlation between turn quality and the entire dialogue quality. We first propose a novel automatic data…
Building open domain conversational systems that allow users to have engaging conversations on topics of their choice is a challenging task. Alexa Prize was launched in 2016 to tackle the problem of achieving natural, sustained, coherent…
For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…
The Automated Audio Captioning (AAC) task aims to describe an audio signal using natural language. To evaluate machine-generated captions, the metrics should take into account audio events, acoustic scenes, paralinguistics, signal…
Multimodal Large Language Models (MLLMs) are evaluated on various benchmarks, such as image captioning, visual question answering, and reasoning. However, many of these benchmarks include overly simple or uninformative samples, complicating…