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Organisations disclose their privacy practices by posting privacy policies on their website. Even though users often care about their digital privacy, they often don't read privacy policies since they require a significant investment in…

Information Retrieval · Computer Science 2024-04-02 Mukund Srinath , Shomir Wilson , C. Lee Giles

Privacy policies are essential for users to understand how service providers handle their personal data. However, these documents are often long and complex, as well as filled with technobabble and legalese, causing users to unknowingly…

Computation and Language · Computer Science 2026-05-01 Pengyun Zhu , Qiheng Sun , Long Wen , Yanbo Wang , Yang Cao , Junxu Liu , Deyi Xiong , Jinfei Liu , Zhibo Wang , Kui Ren

Privacy policies are long and complex documents that are difficult for users to read and understand, and yet, they have legal effects on how user data is collected, managed and used. Ideally, we would like to empower users to inform…

Computation and Language · Computer Science 2019-11-05 Abhilasha Ravichander , Alan W Black , Shomir Wilson , Thomas Norton , Norman Sadeh

The landscape of privacy laws and regulations around the world is complex and ever-changing. National and super-national laws, agreements, decrees, and other government-issued rules form a patchwork that companies must follow to operate…

Computation and Language · Computer Science 2022-06-29 Sonu Gupta , Ellen Poplavska , Nora O'Toole , Siddhant Arora , Thomas Norton , Norman Sadeh , Shomir Wilson

Privacy regulations protect and promote the privacy of individuals by requiring mobile apps to provide a privacy policy that explains what personal information is collected and how these apps process this information. However, developers…

Software Engineering · Computer Science 2023-09-27 Shidong Pan , Dawen Zhang , Mark Staples , Zhenchang Xing , Jieshan Chen , Xiwei Xu , James Hoang

The proliferation of mobile applications and the subsequent sharing of personal data with service and application providers have given rise to substantial privacy concerns. Application marketplaces have introduced mechanisms to conform to…

Cryptography and Security · Computer Science 2023-11-02 Joao Marono , Catarina Silva , Joao P. Barraca , Vitor Cunha , Paulo Salvador

Existing research typically treats privacy policies as flat, uniform text, extracting information without regard for the document's logical hierarchy. Disregard for structural cues of section headings designed to guide the reader, often…

Cryptography and Security · Computer Science 2026-04-27 Bhanuka Silva , Anirban Mahanti , Aruna Seneviratne , Suranga Senevirante

Many Android applications collect data from users. The European Union's General Data Protection Regulation (GDPR) requires vendors to faithfully disclose which data their apps collect. This task is complicated because many apps use…

Cryptography and Security · Computer Science 2024-09-09 Mugdha Khedkar , Ambuj Kumar Mondal , Eric Bodden

Privacy policies are long, complex documents that end-users seldom read. Privacy labels aim to ameliorate these issues by providing succinct summaries of salient data practices. In December 2020, Apple began requiring that app developers…

Cryptography and Security · Computer Science 2023-06-16 Akshath Jain , David Rodriguez , Jose M. del Alamo , Norman Sadeh

The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…

Software Engineering · Computer Science 2023-03-14 Feiyang Tang , Bjarte M. Østvold

Privacy policy documents are long and verbose. A question answering (QA) system can assist users in finding the information that is relevant and important to them. Prior studies in this domain frame the QA task as retrieving the most…

Computation and Language · Computer Science 2020-10-07 Wasi Uddin Ahmad , Jianfeng Chi , Yuan Tian , Kai-Wei Chang

Contemporary mobile applications (apps) are designed to track, use, and share users' data, often without their consent, which results in potential privacy and transparency issues. To investigate whether mobile apps have always been…

Cryptography and Security · Computer Science 2021-07-29 Saad Sajid Hashmi , Nazar Waheed , Gioacchino Tangari , Muhammad Ikram , Stephen Smith

Current legal frameworks enforce that Android developers accurately report the data their apps collect. However, large codebases can make this reporting challenging. This paper employs an empirical approach to understand developers'…

Software Engineering · Computer Science 2026-04-27 Mugdha Khedkar , Michael Schlichtig , Mohamed Soliman , Eric Bodden

Everyday services of society increasingly rely on mobile applications, resulting in a conflicting situation between the possibility of participation on the one side and user privacy and digital freedom on the other. In order to protect…

Cryptography and Security · Computer Science 2026-02-04 Cornell Ziepel , Stephan Escher , Sebastian Rehms , Stefan Köpsell

Background: User reviews of Telehealth and Patient Portal mobile applications (apps) hereon referred to as electronic health (eHealth) apps are a rich source of unsolicited patient feedback, revealing critical insights into patient…

Human-Computer Interaction · Computer Science 2025-11-25 Timoteo Kelly , Abdulkadir Korkmaz , Samuel Mallet , Connor Souders , Sadra Aliakbarpour , Praveen Rao

Privacy captions are short sentences that succinctly describe what personal information is used, how it is used, and why, within an app. These captions can be utilized in various notice formats, such as privacy policies, app rationales, and…

Software Engineering · Computer Science 2026-02-04 Vijayanta Jain , Sepideh Ghanavati , Sai Teja Peddinti , Collin McMillan

Privacy concerns have long been expressed around smart devices, and the concerns around Android apps have been studied by many past works. Over the past 10 years, we have crawled and scraped data for almost 1.9 million apps, and also stored…

Cryptography and Security · Computer Science 2021-12-30 Alexander Yu , Yuvraj Agarwal , Jason I. Hong

Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Software Engineering · Computer Science 2023-10-12 Jianzhang Zhang , Jinping Hua , Yiyang Chen , Nan Niu , Chuang Liu

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Mobile applications are required to give privacy notices to the users when they collect or share personal information. Creating consistent and concise privacy notices can be a challenging task for developers. Previous work has attempted to…

Software Engineering · Computer Science 2023-05-12 Vijayanta Jain , Sanonda Datta Gupta , Sepideh Ghanavati , Sai Teja Peddinti
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