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Dialogue topic segmentation is critical in several dialogue modeling problems. However, popular unsupervised approaches only exploit surface features in assessing topical coherence among utterances. In this work, we address this limitation…

Computation and Language · Computer Science 2021-06-15 Linzi Xing , Giuseppe Carenini

Speaker recognition, recognizing speaker identities based on voice alone, enables important downstream applications, such as personalization and authentication. Learning speaker representations, in the context of supervised learning,…

Machine Learning · Computer Science 2022-07-13 Metehan Cekic , Ruirui Li , Zeya Chen , Yuguang Yang , Andreas Stolcke , Upamanyu Madhow

Large audio-language models (LALMs) have achieved near-human performance in sentence-level transcription and emotion recognition. However, existing evaluations focus mainly on surface-level perception, leaving the capacity of models for…

Computation and Language · Computer Science 2025-08-05 Wanqi Yang , Yanda Li , Yunchao Wei , Meng Fang , Ling Chen

Reliable automatic evaluation of dialogue systems under an interactive environment has long been overdue. An ideal environment for evaluating dialog systems, also known as the Turing test, needs to involve human interaction, which is…

Computation and Language · Computer Science 2021-09-23 Haoming Jiang , Bo Dai , Mengjiao Yang , Tuo Zhao , Wei Wei

To overcome the limitations of automated metrics (e.g. BLEU, METEOR) for evaluating dialogue systems, researchers typically use human judgments to provide convergent evidence. While it has been demonstrated that human judgments can suffer…

Computation and Language · Computer Science 2019-09-24 Sashank Santhanam , Samira Shaikh

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Generating stylized responses is essential to build intelligent and engaging dialogue systems. However, this task is far from well-explored due to the difficulties of rendering a particular style in coherent responses, especially when the…

Computation and Language · Computer Science 2020-12-17 Yinhe Zheng , Zikai Chen , Rongsheng Zhang , Shilei Huang , Xiaoxi Mao , Minlie Huang

This paper introduces a parameterization framework for controlling conversation quality in large language models. We explore nine key parameters across six dimensions that enable precise specification of dialogue properties. Through…

Computation and Language · Computer Science 2025-08-06 Shengqi Li , Amarnath Gupta

Conversational systems should generate diverse language forms to interact fluently and accurately with users. In this context, Natural Language Generation (NLG) engines convert Meaning Representations (MRs) into sentences, directly…

Computation and Language · Computer Science 2026-04-01 Alain Vázquez , Maria Inés Torres

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

User ratings play a significant role in spoken dialogue systems. Typically, such ratings tend to be averaged across all users and then utilized as feedback to improve the system or personalize its behavior. While this method can be useful…

Computation and Language · Computer Science 2022-06-02 Alexandros Papangelis , Nicole Chartier , Pankaj Rajan , Julia Hirschberg , Dilek Hakkani-Tur

Non-task-oriented dialog models suffer from poor quality and non-diverse responses. To overcome limited conversational data, we apply Simulated Multiple Reference Training (SMRT; Khayrallah et al., 2020), and use a paraphraser to simulate…

Computation and Language · Computer Science 2021-04-23 Huda Khayrallah , João Sedoc

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…

Computation and Language · Computer Science 2023-06-07 Jan Deriu , Pius von Däniken , Don Tuggener , Mark Cieliebak

Large Language Models (LLMs) has shown exceptional capabilities in many natual language understanding and generation tasks. However, the personalization issue still remains a much-coveted property, especially when it comes to the multiple…

Computation and Language · Computer Science 2024-11-27 Hongru Wang , Wenyu Huang , Yang Deng , Rui Wang , Zezhong Wang , Yufei Wang , Fei Mi , Jeff Z. Pan , Kam-Fai Wong

Recent advances in large language models (LLMs) have driven significant progress in end-to-end spoken dialogue models (SDMs). In contrast to text-based LLMs, the evaluation framework for SDMs should encompass both cognitive dimensions…

Computation and Language · Computer Science 2025-08-12 Ruiqi Yan , Xiquan Li , Wenxi Chen , Zhikang Niu , Chen Yang , Ziyang Ma , Kai Yu , Xie Chen

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Large Language Models (LLMs) demonstrate superior performance in generative scenarios and have attracted widespread attention. Among them, stylized dialogue generation is essential in the context of LLMs for building intelligent and…

Computation and Language · Computer Science 2024-03-19 Jinpeng Li , Zekai Zhang , Quan Tu , Xin Cheng , Dongyan Zhao , Rui Yan

Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…

Computation and Language · Computer Science 2020-12-08 Takashi Kodama , Ribeka Tanaka , Sadao Kurohashi

Recent advances in supervised, semi-supervised and self-supervised deep learning algorithms have shown significant improvement in the performance of automatic speech recognition(ASR) systems. The state-of-the-art systems have achieved a…

Computation and Language · Computer Science 2021-10-19 Somnath Roy

The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue…

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