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Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…

Computation and Language · Computer Science 2020-04-02 Nouha Dziri , Ehsan Kamalloo , Kory W. Mathewson , Osmar Zaiane

In this paper, we propose a new paradigm for paraphrase generation by treating the task as unsupervised machine translation (UMT) based on the assumption that there must be pairs of sentences expressing the same meaning in a large-scale…

Computation and Language · Computer Science 2022-09-12 Xiaofei Sun , Yufei Tian , Yuxian Meng , Nanyun Peng , Fei Wu , Jiwei Li , Chun Fan

This paper proposes a novel approach to evaluate Counter Narrative (CN) generation using a Large Language Model (LLM) as an evaluator. We show that traditional automatic metrics correlate poorly with human judgements and fail to capture the…

Computation and Language · Computer Science 2024-11-05 Irune Zubiaga , Aitor Soroa , Rodrigo Agerri

Recent years have seen a surge of research into conversational recommender systems (CRS). Among existing datasets, ReDial is the most widely used benchmark, cited in hundreds of studies. However, variations in how the dataset is…

Information Retrieval · Computer Science 2026-05-21 Ivica Kostric , Krisztian Balog

This paper presents an automatic method to evaluate the naturalness of natural language generation in dialogue systems. While this task was previously rendered through expensive and time-consuming human labor, we present this novel task of…

Computation and Language · Computer Science 2021-11-29 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

While large language models (LLMs) have exhibited impressive conversational capabilities, their proficiency in delivering personalized responses remains unclear. Although recent benchmarks automatically evaluate persona consistency in…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , Zahra Jamali , Usman Naseem , Amin Beheshti

Humans use commonsense reasoning (CSR) implicitly to produce natural and coherent responses in conversations. Aiming to close the gap between current response generation (RG) models and human communication abilities, we want to understand…

Computation and Language · Computer Science 2021-09-13 Pei Zhou , Pegah Jandaghi , Bill Yuchen Lin , Justin Cho , Jay Pujara , Xiang Ren

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are…

Computation and Language · Computer Science 2024-10-15 Chuanqi Cheng , Quan Tu , Shuo Shang , Cunli Mao , Zhengtao Yu , Wei Wu , Rui Yan

Word error rate (WER) is a standard metric for the evaluation of Automated Speech Recognition (ASR) systems. However, WER fails to provide a fair evaluation of human perceived quality in presence of spelling variations, abbreviations, or…

Computation and Language · Computer Science 2023-03-10 Satarupa Guha , Rahul Ambavat , Ankur Gupta , Manish Gupta , Rupeshkumar Mehta

Assessing the quality of outputs generated by generative models, such as large language models and vision language models, presents notable challenges. Traditional methods for evaluation typically rely on either human assessments, which are…

Computation and Language · Computer Science 2024-10-10 Yaswanth Narsupalli , Abhranil Chandra , Sreevatsa Muppirala , Manish Gupta , Pawan Goyal

Automatically generated questions often suffer from problems such as unclear expression or factual inaccuracies, requiring a reliable and comprehensive evaluation of their quality. Human evaluation is widely used in the field of question…

Computation and Language · Computer Science 2024-10-11 Weiping Fu , Bifan Wei , Jianxiang Hu , Zhongmin Cai , Jun Liu

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires…

Computation and Language · Computer Science 2022-06-29 Nouha Dziri , Hannah Rashkin , Tal Linzen , David Reitter

Reference-based metrics such as BLEU and BERTScore are widely used to evaluate question generation (QG). In this study, on QG benchmarks such as SQuAD and HotpotQA, we find that using human-written references cannot guarantee the…

Computation and Language · Computer Science 2024-10-11 Bang Nguyen , Mengxia Yu , Yun Huang , Meng Jiang

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

While supervised quality predictors for synthesized speech have demonstrated strong correlations with human ratings, their requirement for in-domain labeled training data hinders their generalization ability to new domains. Unsupervised…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-08 Erica Cooper , Takuma Okamoto , Yamato Ohtani , Tomoki Toda , Hisashi Kawai

Recent progress in self-supervised or unsupervised machine learning has opened the possibility of building a full speech processing system from raw audio without using any textual representations or expert labels such as phonemes,…

Computation and Language · Computer Science 2022-10-31 Ewan Dunbar , Nicolas Hamilakis , Emmanuel Dupoux

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

RubyStar is a dialog system designed to create "human-like" conversation by combining different response generation strategies. RubyStar conducts a non-task-oriented conversation on general topics by using an ensemble of rule-based,…

Computation and Language · Computer Science 2017-12-19 Huiting Liu , Tao Lin , Hanfei Sun , Weijian Lin , Chih-Wei Chang , Teng Zhong , Alexander Rudnicky

Assessing an AI agent that can converse in human language and understand visual content is challenging. Generation metrics, such as BLEU scores favor correct syntax over semantics. Hence a discriminative approach is often used, where an…

Artificial Intelligence · Computer Science 2021-08-05 Idan Schwartz

Question generation is a conditioned language generation task that consists in generating a context-aware question given a context and the targeted answer. Train language modelling with a mere likelihood maximization has been widely used…

Computation and Language · Computer Science 2021-10-14 Loïc , Kwate Dassi
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