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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Noisy training data can significantly degrade the performance of language-model-based classifiers, particularly in non-topical classification tasks. In this study we designed a methodological framework to assess the impact of denoising.…

Computation and Language · Computer Science 2026-03-10 Nouran Khallaf , Serge Sharoff

Quality Estimation (QE), the evaluation of machine translation output without the need of explicit references, has seen big improvements in the last years with the use of neural metrics. In this paper we analyze the viability of using QE…

Computation and Language · Computer Science 2023-11-10 Jan-Thorsten Peter , David Vilar , Daniel Deutsch , Mara Finkelstein , Juraj Juraska , Markus Freitag

How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…

Computation and Language · Computer Science 2020-08-14 Changying Hao , Liang Pang , Yanyan Lan , Fei Sun , Jiafeng Guo , Xueqi Cheng

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Intent classifiers are vital to the successful operation of virtual agent systems. This is especially so in voice activated systems where the data can be noisy with many ambiguous directions for user intents. Before operation begins, these…

Computation and Language · Computer Science 2022-02-22 Zvi Kons , Aharon Satt , Hong-Kwang Kuo , Samuel Thomas , Boaz Carmeli , Ron Hoory , Brian Kingsbury

The clustering ensembles mingle numerous partitions of a specified data into a single clustering solution. Clustering ensemble has emerged as a potent approach for ameliorating both the forcefulness and the stability of unsupervised…

Computation and Language · Computer Science 2015-07-23 Rimah Amami , Ghaith Manita , Abir Smiti

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

Computation and Language · Computer Science 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo

We study the learning of a matching model for dialogue response selection. Motivated by the recent finding that models trained with random negative samples are not ideal in real-world scenarios, we propose a hierarchical curriculum learning…

Computation and Language · Computer Science 2021-09-01 Yixuan Su , Deng Cai , Qingyu Zhou , Zibo Lin , Simon Baker , Yunbo Cao , Shuming Shi , Nigel Collier , Yan Wang

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

Dialogue disentanglement aims to group utterances in a long and multi-participant dialogue into threads. This is useful for discourse analysis and downstream applications such as dialogue response selection, where it can be the first step…

Computation and Language · Computer Science 2023-06-28 Ta-Chung Chi , Alexander I. Rudnicky

While there has been significant progress towards modelling coherence in written discourse, the work in modelling spoken discourse coherence has been quite limited. Unlike the coherence in text, coherence in spoken discourse is also…

Computation and Language · Computer Science 2021-01-05 Rajaswa Patil , Yaman Kumar Singla , Rajiv Ratn Shah , Mika Hama , Roger Zimmermann

Topic evolution modeling has been researched for a long time and has gained considerable interest. A state-of-the-art method has been recently using word modeling algorithms in combination with community detection mechanisms to achieve…

Computation and Language · Computer Science 2019-12-17 Patrick Kiss , Elaheh Momeni

Many recently published Text-to-Speech (TTS) systems produce audio close to real speech. However, TTS evaluation needs to be revisited to make sense of the results obtained with the new architectures, approaches and datasets. We propose…

Audio and Speech Processing · Electrical Eng. & Systems 2024-12-03 Christoph Minixhofer , Ondřej Klejch , Peter Bell

We address the problem of inferring a speaker's level of certainty based on prosodic information in the speech signal, which has application in speech-based dialogue systems. We show that using phrase-level prosodic features centered around…

Computation and Language · Computer Science 2011-03-11 Heather Pon-Barry , Stuart M. Shieber

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

Computation and Language · Computer Science 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

Computation and Language · Computer Science 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Computation and Language · Computer Science 2024-02-02 Richard Yuanzhe Pang , Stephen Roller , Kyunghyun Cho , He He , Jason Weston

Neural networks encode information through their collective spiking activity in response to external stimuli. This population response is noisy and strongly correlated, with complex interplay between correlations induced by the stimulus,…

Neurons and Cognition · Quantitative Biology 2022-11-28 Gabriel Mahuas , Olivier Marre , Thierry Mora , Ulisse Ferrari