Related papers: Towards Persona-Based Empathetic Conversational Mo…
Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users' language preferences. In this paper, we utilize the user demographics, and propose EmpathBERT, a…
Personalized response selection systems are generally grounded on persona. However, there exists a co-relation between persona and empathy, which is not explored well in these systems. Also, faithfulness to the conversation context plunges…
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…
Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…
Counseling is usually conducted through spoken conversation between a therapist and a client. The empathy level of therapist is a key indicator of outcomes. Presuming that therapist's empathy expression is shaped by their past behavior and…
Strategies are necessary to mitigate the impact of unexpected behavior in collaborative robotics, and research to develop solutions is lacking. Our aim here was to explore the benefits of an affective interaction, as opposed to a more…
In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…
Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…
Emotion dynamics modeling is a significant task in emotion recognition in conversation. It aims to predict conversational emotions when building empathetic dialogue systems. Existing studies mainly develop models based on Recurrent Neural…
Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…
The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…
Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…
Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…
Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based…