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Current Conversational AI systems employ different machine learning pipelines, as well as external knowledge sources and business logic to predict the next action. Maintaining various components in dialogue managers' pipeline adds…

Computation and Language · Computer Science 2024-04-15 Amin Hosseiny Marani , Ulie Schnaithmann , Youngseo Son , Akil Iyer , Manas Paldhe , Arushi Raghuvanshi

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Conversational agents ("bots") are beginning to be widely used in conversational interfaces. To design a system that is capable of emulating human-like interactions, a conversational layer that can serve as a fabric for chat-like…

Artificial Intelligence · Computer Science 2016-06-23 Abhay Prakash , Chris Brockett , Puneet Agrawal

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

The ability to identify sentiment in text, referred to as sentiment analysis, is one which is natural to adult humans. This task is, however, not one which a computer can perform by default. Identifying sentiments in an automated,…

Computation and Language · Computer Science 2018-04-06 Emmanuel Dufourq , Bruce A. Bassett

Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment…

Information Retrieval · Computer Science 2014-01-14 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

Emotion recognition in conversations is essential for ensuring advanced human-machine interactions. However, creating robust and accurate emotion recognition systems in real life is challenging, mainly due to the scarcity of emotion…

Computation and Language · Computer Science 2023-08-30 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

The primary objective is to teach a machine about human emotions, which has become an essential requirement in the field of social intelligence, also expedites the progress of human-machine interactions. The ability of a machine to…

Audio and Speech Processing · Electrical Eng. & Systems 2020-06-23 Sai Nikhil Chennoor , B. R. K. Madhur , Moujiz Ali , T. Kishore Kumar

Sentiment Analysis refers to the study of systematically extracting the meaning of subjective text . When analysing sentiments from the subjective text using Machine Learning techniques,feature extraction becomes a significant part. We…

Computation and Language · Computer Science 2019-06-05 Avinash Madasu , Sivasankar E

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Sound · Computer Science 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

This paper describes our deep learning-based approach to sentiment analysis in Twitter as part of SemEval-2016 Task 4. We use a convolutional neural network to determine sentiment and participate in all subtasks, i.e. two-point,…

Computation and Language · Computer Science 2016-09-12 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

In the field of natural language processing, sentiment analysis via deep learning has a excellent performance by using large labeled datasets. Meanwhile, labeled data are insufficient in many sentiment analysis, and obtaining these data is…

Computation and Language · Computer Science 2022-05-17 Pengfei Zhang , Tingting Chai , Yongdong Xu

As general-purpose artificial intelligence systems become increasingly integrated into society and are used for information seeking, content generation, problem solving, textual analysis, coding, and running processes, it is crucial to…

Computers and Society · Computer Science 2025-08-28 Ljubisa Bojic , Dylan Seychell , Milan Cabarkapa

With internet quickly becoming an easy access to many, voice calling over internet is slowly gaining momentum. Individuals has been engaging in video communication across the world in different languages. The decade saw the emergence of…

Computation and Language · Computer Science 2019-10-01 Aneek Barman Roy

We show that information about social relationships can be used to improve user-level sentiment analysis. The main motivation behind our approach is that users that are somehow "connected" may be more likely to hold similar opinions;…

Computation and Language · Computer Science 2011-09-29 Chenhao Tan , Lillian Lee , Jie Tang , Long Jiang , Ming Zhou , Ping Li

Citation sentimet analysis is one of the little studied tasks for scientometric analysis. For citation analysis, we developed eight datasets comprising citation sentences, which are manually annotated by us into three sentiment polarities…

Computation and Language · Computer Science 2020-05-12 Vishal Vyas , Kumar Ravi , Vadlamani Ravi , V. Uma , Srirangaraj Setlur , Venu Govindaraju

Speech Emotion Recognition (SER) is essential for improving human-computer interaction, yet its accuracy remains constrained by the complexity of emotional nuances in speech. In this study, we distinguish between descriptive semantics,…

Computation and Language · Computer Science 2025-10-06 Rongchen Guo , Vincent Francoeur , Isar Nejadgholi , Sylvain Gagnon , Miodrag Bolic

Assigning a positive or negative score to a word out of context (i.e. a word's prior polarity) is a challenging task for sentiment analysis. In the literature, various approaches based on SentiWordNet have been proposed. In this paper, we…

Computation and Language · Computer Science 2013-09-24 Marco Guerini , Lorenzo Gatti , Marco Turchi