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Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

In this paper, we propose an unsupervised query enhanced approach for knowledge-intensive conversations, namely QKConv. There are three modules in QKConv: a query generator, an off-the-shelf knowledge selector, and a response generator.…

Computation and Language · Computer Science 2023-05-29 Mingzhu Cai , Siqi Bao , Xin Tian , Huang He , Fan Wang , Hua Wu

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose…

Computation and Language · Computer Science 2024-03-12 Yerin Hwang , Yongil Kim , Yunah Jang , Jeesoo Bang , Hyunkyung Bae , Kyomin Jung

Conversational artificial intelligence has the potential to assist users in preliminary medical consultations, particularly in settings where access to healthcare professionals is limited. However, many existing medical dialogue systems…

Computation and Language · Computer Science 2026-03-26 Shubham Kumar Nigam , Suparnojit Sarkar , Piyush Patel

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

The emotional state of a speaker can be influenced by many different factors in dialogues, such as dialogue scene, dialogue topic, and interlocutor stimulus. The currently available data resources to support such multimodal affective…

Computation and Language · Computer Science 2022-05-23 Jinming Zhao , Tenggan Zhang , Jingwen Hu , Yuchen Liu , Qin Jin , Xinchao Wang , Haizhou Li

Existing benchmarks treat multi-turn conversation and reasoning-intensive retrieval separately, yet real-world information seeking requires both. To bridge this gap, we present a benchmark for reasoning-based conversational information…

Information Retrieval · Computer Science 2026-01-12 Mohammed Ali , Abdelrahman Abdallah , Amit Agarwal , Hitesh Laxmichand Patel , Adam Jatowt

Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially…

Computer Vision and Pattern Recognition · Computer Science 2025-10-21 Young-Jun Lee , Byung-Kwan Lee , Jianshu Zhang , Yechan Hwang , Byungsoo Ko , Han-Gyu Kim , Dongyu Yao , Xuankun Rong , Eojin Joo , Seung-Ho Han , Bowon Ko , Ho-Jin Choi

This paper introduces a document grounded dataset for text conversations. We define "Document Grounded Conversations" as conversations that are about the contents of a specified document. In this dataset the specified documents were…

Computation and Language · Computer Science 2018-09-21 Kangyan Zhou , Shrimai Prabhumoye , Alan W Black

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…

Computation and Language · Computer Science 2019-10-03 Yi-Lin Tuan , Yun-Nung Chen , Hung-yi Lee

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

This paper presents a large-scale corpus for non-task-oriented dialogue response selection, which contains over 27K distinct prompts more than 82K responses collected from social media. To annotate this corpus, we define a 5-grade rating…

Computation and Language · Computer Science 2018-05-16 Jing Li , Yan Song , Haisong Zhang , Shuming Shi

Multimodal machine translation and textual chat translation have received considerable attention in recent years. Although the conversation in its natural form is usually multimodal, there still lacks work on multimodal machine translation…

Computation and Language · Computer Science 2022-03-01 Yunlong Liang , Fandong Meng , Jinan Xu , Yufeng Chen , Jie Zhou

Incorporating external knowledge sources effectively in conversations is a longstanding problem in open-domain dialogue research. The existing literature on open-domain knowledge selection is limited and makes certain brittle assumptions on…

Computation and Language · Computer Science 2022-10-06 Mihail Eric , Nicole Chartier , Behnam Hedayatnia , Karthik Gopalakrishnan , Pankaj Rajan , Yang Liu , Dilek Hakkani-Tur

A pressing challenge in current dialogue systems is to successfully converse with users on topics with information distributed across different modalities. Previous work in multiturn dialogue systems has primarily focused on either text or…

Computation and Language · Computer Science 2022-04-29 Kai Nakamura , Sharon Levy , Yi-Lin Tuan , Wenhu Chen , William Yang Wang

Beyond current conversational chatbots or task-oriented dialogue systems that have attracted increasing attention, we move forward to develop a dialogue system for automatic medical diagnosis that converses with patients to collect…

Computation and Language · Computer Science 2019-03-19 Lin Xu , Qixian Zhou , Ke Gong , Xiaodan Liang , Jianheng Tang , Liang Lin