Related papers: Personalization in Human-AI Teams: Improving the C…
AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…
Interactive AI systems, such as recommendation engines and virtual assistants, commonly use static user profiles and predefined rules to personalize interactions. However, these methods often fail to capture the dynamic nature of user…
We study how people trade off accuracy when using AI-powered tools in professional versus personal contexts for adoption purposes, the determinants of those trade-offs, and how users cope when AI/apps are unavailable. Because modern AI…
In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…
In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…
Large-scale machine learning systems often involve data distributed across a collection of users. Federated learning algorithms leverage this structure by communicating model updates to a central server, rather than entire datasets. In this…
AIVisor, an agentic retrieval-augmented LLM for student advising, was used to examine how personalization affects system performance across multiple evaluation dimensions. Using twelve authentic advising questions intentionally designed to…
Can competition among misaligned AI providers yield aligned outcomes for a diverse population of users, and what role does model personalization play? We study a setting where multiple competing AI providers interact with multiple users who…
Humans increasingly interact with Artificial intelligence(AI) systems. AI systems are optimized for objectives such as minimum computation or minimum error rate in recognizing and interpreting inputs from humans. In contrast, inputs created…
Interactions with AI assistants are increasingly personalized to individual users. As AI personalization is dynamic and machine-learning-driven, we have limited understanding of how personalization affects interaction outcomes and user…
Regulation is increasingly cited as the most important and pressing concern in machine learning. However, it is currently unknown how to implement this, and perhaps more importantly, how it would effect model performance alongside human…
In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…
Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…
Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…
AI practitioners typically strive to develop the most accurate systems, making an implicit assumption that the AI system will function autonomously. However, in practice, AI systems often are used to provide advice to people in domains…
Machine learning is increasingly used in the most diverse applications and domains, whether in healthcare, to predict pathologies, or in the financial sector to detect fraud. One of the linchpins for efficiency and accuracy in machine…
The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…
For an AI's training process to successfully impart a desired goal, it is important that the AI does not attempt to resist the training. However, partially learned goals will often incentivize an AI to avoid further goal updates, as most…
Optimization of human-AI teams hinges on the AI's ability to tailor its interaction to individual human teammates. A common hypothesis in adaptive AI research is that minor differences in people's predisposition to trust can significantly…
Today, AI is increasingly being used in many high-stakes decision-making applications in which fairness is an important concern. Already, there are many examples of AI being biased and making questionable and unfair decisions. The AI…