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The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

A fiduciary is a trusted agent that has the legal duty to act with loyalty and care towards a principal that employs them. When fiduciary organizations interact with users through a digital interface, or otherwise automate their operations…

Computers and Society · Computer Science 2023-08-07 Sebastian Benthall , David Shekman

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

As the role of algorithmic systems and processes increases in society, so does the risk of bias, which can result in discrimination against individuals and social groups. Research on algorithmic bias has exploded in recent years,…

This systematic literature review investigates perceptions, concerns, and expectations of young digital citizens regarding privacy in artificial intelligence (AI) systems, focusing on social media platforms, educational technology, gaming…

Computers and Society · Computer Science 2025-12-16 Ajay Kumar Shrestha , Ankur Barthwal , Molly Campbell , Austin Shouli , Saad Syed , Sandhya Joshi , Julita Vassileva

Personalized recommendations form an important part of today's internet ecosystem, helping artists and creators to reach interested users, and helping users to discover new and engaging content. However, many users today are skeptical of…

Cryptography and Security · Computer Science 2024-01-09 Allegra Laro , Yanqing Chen , Hao He , Babak Aghazadeh

Artificial intelligence algorithms have been used to enhance a wide variety of products and services, including assisting human decision making in high-stakes contexts. However, these algorithms are complex and have trade-offs, notably…

Human-Computer Interaction · Computer Science 2020-07-07 Bowen Yu , Ye Yuan , Loren Terveen , Zhiwei Steven Wu , Jodi Forlizzi , Haiyi Zhu

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…

Human-Computer Interaction · Computer Science 2024-04-29 Eleonora Cappuccio , Daniele Fadda , Rosa Lanzilotti , Salvatore Rinzivillo

Thanks to the great progress of machine learning in the last years, several Artificial Intelligence (AI) techniques have been increasingly moving from the controlled research laboratory settings to our everyday life. AI is clearly…

Artificial Intelligence · Computer Science 2021-06-07 Tatiana Tommasi , Silvia Bucci , Barbara Caputo , Pietro Asinari

Algorithms of online platforms are required under the Digital Services Act (DSA) to comply with specific obligations concerning algorithmic transparency, user protection and privacy. To verify compliance with these requirements, DSA…

Computers and Society · Computer Science 2026-01-27 Sara Solarova , Matúš Mesarčík , Branislav Pecher , Ivan Srba

Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…

Computers and Society · Computer Science 2018-11-06 Michael Veale

Today, AI is increasingly being used in many high-stakes decision-making applications in which fairness is an important concern. Already, there are many examples of AI being biased and making questionable and unfair decisions. The AI…

Artificial Intelligence · Computer Science 2020-02-06 Yunfeng Zhang , Rachel K. E. Bellamy , Kush R. Varshney

Given that there are a variety of stakeholders involved in, and affected by, decisions from machine learning (ML) models, it is important to consider that different stakeholders have different transparency needs. Previous work found that…

Human-Computer Interaction · Computer Science 2021-06-02 Ana Lucic , Madhulika Srikumar , Umang Bhatt , Alice Xiang , Ankur Taly , Q. Vera Liao , Maarten de Rijke

This study investigates students' perceptions of Artificial Intelligence (AI) grading systems in an undergraduate computer science course (n = 27), focusing on a block-based programming final project. Guided by the ethical principles…

Artificial Intelligence · Computer Science 2026-02-24 Bahare Riahi , Viktoriia Storozhevykh , Veronica Catete

The Personalization of information has taken recommender systems at a very high level. With personalization these systems can generate user specific recommendations accurately and efficiently. User profiling helps personalization, where…

Information Retrieval · Computer Science 2015-03-26 Sumitkumar Kanoje , Sheetal Girase , Debajyoti Mukhopadhyay

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in…

Human-Computer Interaction · Computer Science 2025-04-18 Vincent Freiberger , Arthur Fleig , Erik Buchmann

Despite widespread calls for transparent artificial intelligence systems, the term is too overburdened with disparate meanings to express precise policy aims or to orient concrete lines of research. Consequently, stakeholders often talk…

Computers and Society · Computer Science 2023-03-10 Alex Mei , Michael Saxon , Shiyu Chang , Zachary C. Lipton , William Yang Wang
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