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Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…

Information Retrieval · Computer Science 2020-04-21 Jessie Smith , Nasim Sonboli , Casey Fiesler , Robin Burke

With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…

Artificial Intelligence · Computer Science 2022-06-02 Yuri Nakao , Lorenzo Strappelli , Simone Stumpf , Aisha Naseer , Daniele Regoli , Giulia Del Gamba

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

Computers and Society · Computer Science 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed

The growing use of Machine Learning and Artificial Intelligence (AI), particularly Large Language Models (LLMs) like OpenAI's GPT series, leads to disruptive changes across organizations. At the same time, there is a growing concern about…

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

Artificial Intelligence (AI) technology epitomizes the complex challenges posed by human-made artifacts, particularly those widely integrated into society and exerting significant influence, highlighting potential benefits and their…

Artificial Intelligence · Computer Science 2025-10-06 Michael Papademas , Xenia Ziouvelou , Antonis Troumpoukis , Vangelis Karkaletsis

The integration of artificial intelligence (AI) and optimization hold substantial promise for improving the efficiency, reliability, and resilience of engineered systems. Due to the networked nature of many engineered systems, ethically…

Artificial Intelligence · Computer Science 2024-09-19 Rosemarie Santa Gonzalez , Ryan Piansky , Sue M Bae , Justin Biddle , Daniel Molzahn

Decision making in crucial applications such as lending, hiring, and college admissions has witnessed increasing use of algorithmic models and techniques as a result of a confluence of factors such as ubiquitous connectivity, ability to…

Artificial Intelligence · Computer Science 2020-09-08 G Roshan Lal , Sahin Cem Geyik , Krishnaram Kenthapadi

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping,…

Information Retrieval · Computer Science 2026-04-23 Jiahao Liu , Mingzhe Han , Guanming Liu , Weihang Wang , Dongsheng Li , Hansu Gu , Peng Zhang , Tun Lu , Ning Gu

Designing and implementing explainable systems is seen as the next step towards increasing user trust in, acceptance of and reliance on Artificial Intelligence (AI) systems. While explaining choices made by black-box algorithms such as…

Multiagent Systems · Computer Science 2022-08-23 Sharadhi Alape Suryanarayana , David Sarne , Sarit Kraus

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Artificial Intelligence · Computer Science 2022-05-03 Jakob Schoeffer

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

Human-Computer Interaction · Computer Science 2024-12-13 Aparna Sundar , Tony Russell-Rose , Udo Kruschwitz , Karen Machleit

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

As AI-enhanced academic search systems become increasingly popular among researchers, investigating their AI transparency is crucial to ensure trust in the search outcomes, as well as the reliability and integrity of scholarly work. This…

Computers and Society · Computer Science 2024-08-21 Yifan Liu , Peter Sullivan , Luanne Sinnamon

Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…

The implementation of Artificial Intelligence (AI) systems in the manufacturing domain enables higher production efficiency, outstanding performance, and safer operations, leveraging powerful tools such as deep learning and reinforcement…

Artificial Intelligence · Computer Science 2021-07-07 Georgios Sofianidis , Jože M. Rožanec , Dunja Mladenić , Dimosthenis Kyriazis

The opaqueness of many complex machine learning algorithms is often mentioned as one of the main obstacles to the ethical development of artificial intelligence (AI). But what does it mean for an algorithm to be opaque? Highly complex…

Machine Learning · Computer Science 2025-08-20 Andrés Páez