Related papers: QnAMaker: Data to Bot in 2 Minutes
In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…
Databases for OLTP are often the backbone for applications such as hotel room or cinema ticket booking applications. However, developing a conversational agent (i.e., a chatbot-like interface) to allow end-users to interact with an…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…
This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…
The Open Data movement promotes the free distribution of data. More and more companies and governmental organizations are making their data available online following the Open Data philosophy, resulting in a growing market of technologies…
As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
Linear programming (LP) problems are pervasive in real-life applications. However, despite their apparent simplicity, an untrained user may find it difficult to determine the linear model of their specific problem. We envisage the creation…
The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to…
Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…
For more than a decade now, academicians and online platform administrators have been studying solutions to the problem of bot detection. Bots are computer algorithms whose use is far from being benign: malicious bots are purposely created…
Conversational agents have been gaining increasing popularity in recent years. Influenced by the widespread adoption of task-oriented agents such as Apple Siri and Amazon Alexa, these agents are being deployed into various applications to…
Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…
Knowledge graph question answering is an important technology in intelligent human-robot interaction, which aims at automatically giving answer to human natural language question with the given knowledge graph. For the multi-relation…
Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…
The proliferation of social media has led to information overload and increased interest in opinion mining. We propose "Question-Answering Network Analysis" (QANA), a novel opinion mining framework that utilizes Large Language Models (LLMs)…
Training conversational question-answering (QA) systems requires a substantial amount of in-domain data, which is often scarce in practice. A common solution to this challenge is to generate synthetic data. Traditional methods typically…
While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…
The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…