Related papers: Developing a Personality Model for Speech-based Co…
When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…
Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…
Traditional UX development methodologies focus on developing ``one size fits all" solutions and lack the flexibility to cater to diverse user needs. In response, a growing interest has arisen in developing more dynamic UX frameworks.…
Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…
The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…
Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…
Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…
Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…
Large Language Models (LLMs) are increasingly deployed in socially complex, interaction-driven tasks, yet their ability to mirror human behavior in emotionally and strategically complex contexts remains underexplored. This study assesses…
Large language models have enabled agentic systems that reason, plan, and interact with tools and environments to accomplish complex tasks. As these agents operate over extended interaction horizons, their effectiveness increasingly depends…
Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended…
Large language models encode knowledge in various domains and demonstrate the ability to understand visualizations. They may also capture visualization design knowledge and potentially help reduce the cost of formative studies. However, it…
From the earliest years of our lives, humans use language to express our beliefs and desires. Being able to talk to artificial agents about our preferences would thus fulfill a central goal of value alignment. Yet today, we lack…
Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…
Large Language Models (LLMs) are increasingly used in settings where reliable self-assessment is critical. Assessing model reliability has evolved from using probabilistic correctness estimates to, more recently, eliciting verbalized…
Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…
LLM agents are rapidly becoming the practical interface for task automation, yet the ecosystem lacks a principled way to choose among an exploding space of deployable configurations. Existing LLM leaderboards and tool/agent benchmarks…
Speech is essential for realistic role-playing, yet existing work on role-playing agents largely centers on text, leaving Speech Role-Playing Agents (SRPAs) underexplored and without systematic evaluation. We introduce SpeechRole, a unified…
Emotion is essential in spoken communication, yet most existing frameworks in speech emotion modeling rely on predefined categories or low-dimensional continuous attributes, which offer limited expressive capacity. Recent advances in speech…
Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…