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Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema…

Artificial Intelligence · Computer Science 2021-03-17 Zengfeng Zeng , Dan Ma , Haiqin Yang , Zhen Gou , Jianping Shen

We consider the task of few-shot intent detection, which involves training a deep learning model to classify utterances based on their underlying intents using only a small amount of labeled data. The current approach to address this…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Liming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

While Intent-Based Networking (IBN) promises operational efficiency through autonomous and abstraction-driven network management, a critical unaddressed issue lies in IBN's implicit trust in the integrity of intent ingested by the network.…

Cryptography and Security · Computer Science 2025-11-10 Urslla Uchechi Izuazu , Mounir Bensalem , Admela Jukan

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

Recently, deep learning has achieved remarkable successes in medical image analysis. Although deep neural networks generate clinically important predictions, they have inherent uncertainty. Such uncertainty is a major barrier to report…

Image and Video Processing · Electrical Eng. & Systems 2022-06-03 Qing Lyu , Christopher T. Whitlow , Ge Wang

Emotion recognition is a key attribute for artificial intelligence systems that need to naturally interact with humans. However, the task definition is still an open problem due to the inherent ambiguity of emotions. In this paper, a novel…

Computation and Language · Computer Science 2024-04-02 Wen Wu , Chao Zhang , Xixin Wu , Philip C. Woodland

In this paper, we present our dzFinNlp team's contribution for intent detection in financial conversational agents, as part of the AraFinNLP shared task. We experimented with various models and feature configurations, including traditional…

Computation and Language · Computer Science 2024-07-19 Mohamed Lichouri , Khaled Lounnas , Mohamed Zakaria Amziane

In this paper, we applied a novel learning algorithm, namely, Deep Belief Networks (DBN) to word sense disambiguation (WSD). DBN is a probabilistic generative model composed of multiple layers of hidden units. DBN uses Restricted Boltzmann…

Computation and Language · Computer Science 2012-07-03 Peratham Wiriyathammabhum , Boonserm Kijsirikul , Hiroya Takamura , Manabu Okumura

Most state-of-the-art spoken language identification models are closed-set; in other words, they can only output a language label from the set of classes they were trained on. Open-set spoken language identification systems, however, gain…

Computation and Language · Computer Science 2023-08-30 Mustafa Eyceoz , Justin Lee , Siddharth Pittie , Homayoon Beigi

As a key component in a dialogue system, dialogue state tracking plays an important role. It is very important for dialogue state tracking to deal with the problem of unknown slot values. As far as we known, almost all existing approaches…

Computation and Language · Computer Science 2020-10-19 Puhai Yang , Heyan Huang , Xian-Ling Mao

Most existing pre-trained language representation models (PLMs) are sub-optimal in sentiment analysis tasks, as they capture the sentiment information from word-level while under-considering sentence-level information. In this paper, we…

Computation and Language · Computer Science 2022-10-20 Shuai Fan , Chen Lin , Haonan Li , Zhenghao Lin , Jinsong Su , Hang Zhang , Yeyun Gong , Jian Guo , Nan Duan

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

The emergence of multi-agent systems introduces novel moderation challenges that extend beyond content filtering. Agents with malicious intent may contribute harmful content that appears benign to evade content-based moderation, while…

Artificial Intelligence · Computer Science 2026-05-15 Ali Al-Lawati , Nafis Tripto , Abolfazl Ansari , Jason Lucas , Suhang Wang , Dongwon Lee

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods…

Information Retrieval · Computer Science 2024-08-08 Jianxing Ma , Zhibo Xiao , Luwei Yang , Hansheng Xue , Xuanzhou Liu , Wen Jiang , Wei Ning , Guannan Zhang

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

In practice, most spoken language understanding systems process user input in a pipelined manner; first domain is predicted, then intent and semantic slots are inferred according to the semantic frames of the predicted domain. The pipeline…

Computation and Language · Computer Science 2018-01-17 Young-Bum Kim , Sungjin Lee , Karl Stratos

Recent research towards understanding neural networks probes models in a top-down manner, but is only able to identify model tendencies that are known a priori. We propose Susceptibility Identification through Fine-Tuning (SIFT), a novel…

Computation and Language · Computer Science 2019-09-11 Jonas Pfeiffer , Aishwarya Kamath , Iryna Gurevych , Sebastian Ruder

The large language models have achieved superior performance on various natural language tasks. One major drawback of such approaches is they are resource-intensive in fine-tuning new datasets. Soft-prompt tuning presents a…

Computation and Language · Computer Science 2023-10-30 Guoxin Chen , Yiming Qian , Bowen Wang , Liangzhi Li