Related papers: A Post-processing Method for Detecting Unknown Int…
A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for…
Intent detection and slot filling are critical tasks in spoken and natural language understanding for task-oriented dialog systems. In this work we describe our participation in the slot and intent detection for low-resource language…
When a human communicates with a machine using natural language on the web and online, how can it understand the human's intention and semantic context of their talk? This is an important AI task as it enables the machine to construct a…
This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to design the intents for a new domain from scratch, which usually…
Slot filling and intent detection are two main tasks in spoken language understanding (SLU) system. In this paper, we propose a novel non-autoregressive model named SlotRefine for joint intent detection and slot filling. Besides, we design…
To handle ambiguous and open-ended requests, Large Language Models (LLMs) are increasingly trained to interact with users to surface intents they have not yet expressed (e.g., ask clarification questions). However, users are often ambiguous…
Previous data-driven work investigating the types and distributions of discourse relation signals, including discourse markers such as 'however' or phrases such as 'as a result' has focused on the relative frequencies of signal words within…
Intent classifiers are vital to the successful operation of virtual agent systems. This is especially so in voice activated systems where the data can be noisy with many ambiguous directions for user intents. Before operation begins, these…
We present a systematic study on multilingual and cross-lingual intent detection from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the intent detection…
Spoken Language Understanding (SLU) systems consist of several machine learning components operating together (e.g. intent classification, named entity recognition and resolution). Deep learning models have obtained state of the art results…
There are several dialog frameworks which allow manual specification of intents and rule based dialog flow. The rule based framework provides good control to dialog designers at the expense of being more time consuming and laborious. The…
Emotion classification of speech and assessment of the emotion strength are required in applications such as emotional text-to-speech and voice conversion. The emotion attribute ranking function based on Support Vector Machine (SVM) was…
With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…
Deep neural networks (DNNs) are often prone to learn the spurious correlations between target classes and bias attributes, like gender and race, inherent in a major portion of training data (bias-aligned samples), thus showing unfair…
An Embodied Conversational Agent (ECA) is an intelligent agent that works as the front end of software applications to interact with users through verbal/nonverbal expressions and to provide online assistance without the limits of time,…
Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal…
Prediction under uncertainty is a critical requirement for the deep neural network to succeed responsibly. This paper focuses on selective prediction, which allows DNNs to make informed decisions about when to predict or abstain based on…
An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…
Intent Recognition and Slot Identification are crucial components in spoken language understanding (SLU) systems. In this paper, we present a novel approach towards both these tasks in the context of low resourced and unwritten languages.…