Related papers: A Post-processing Method for Detecting Unknown Int…
Intent detection is a crucial task in any Natural Language Understanding (NLU) system and forms the foundation of a task-oriented dialogue system. To build high-quality real-world conversational solutions for edge devices, there is a need…
Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…
In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…
Intent recognition aims to identify users' underlying intentions, traditionally focusing on text in natural language processing. With growing demands for natural human-computer interaction, the field has evolved through deep learning and…
Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…
Multi-Intent Spoken Language Understanding (SLU), a novel and more complex scenario of SLU, is attracting increasing attention. Unlike traditional SLU, each intent in this scenario has its specific scope. Semantic information outside the…
Recognizing implicit discourse relations is a challenging but important task in the field of Natural Language Processing. For such a complex text processing task, different from previous studies, we argue that it is necessary to repeatedly…
Identifying user intents from natural language utterances is a crucial step in conversational systems that has been extensively studied as a supervised classification problem. However, in practice, new intents emerge after deploying an…
Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…
The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…
Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…
Ensuring the reliability of automated decision-making based on neural networks will be crucial as Artificial Intelligence systems are deployed more widely in critical situations. This paper proposes a new approach for measuring confidence…
Intent Detection is one of the core tasks of dialog systems. Few-shot Intent Detection is challenging due to limited number of annotated utterances for novel classes. Generalized Few-shot intent detection is more realistic but challenging…
Dialogue act recognition is an important component of a large number of natural language processing pipelines. Many research works have been carried out in this area, but relatively few investigate deep neural networks and word embeddings.…
In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for large language…
In this paper, we provide an extensive analysis of multi-label intent classification using Large Language Models (LLMs) that are open-source, publicly available, and can be run in consumer hardware. We use the MultiWOZ 2.1 dataset, a…
In conversational search systems, a key component is to determine and clarify the intent behind complex queries. We view intent clarification in light of the exploratory search paradigm, where users, through an iterative, evolving process…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…
The detection of abusive language remains a long-standing challenge with the extensive use of social networks. The detection task of abusive language suffers from limited accuracy. We argue that the existing detection methods utilize the…