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State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

There has been a recent resurgence in the area of explainable artificial intelligence as researchers and practitioners seek to make their algorithms more understandable. Much of this research is focused on explicitly explaining decisions or…

Artificial Intelligence · Computer Science 2018-08-16 Tim Miller

Decision-making systems based on AI and machine learning have been used throughout a wide range of real-world scenarios, including healthcare, law enforcement, education, and finance. It is no longer far-fetched to envision a future where…

Artificial Intelligence · Computer Science 2022-07-26 Drago Plecko , Elias Bareinboim

This paper stresses the importance of biases in the field of artificial intelligence (AI) in two regards. First, in order to foster efficient algorithmic decision-making in complex, unstable, and uncertain real-world environments, we argue…

Machine Learning · Computer Science 2023-02-15 Sarah Fabi , Thilo Hagendorff

Decisions made by various Artificial Intelligence (AI) systems greatly influence our day-to-day lives. With the increasing use of AI systems, it becomes crucial to know that they are fair, identify the underlying biases in their…

Computers and Society · Computer Science 2022-03-15 Avinash Agarwal , Harsh Agarwal , Nihaarika Agarwal

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

The need to explain the output from Machine Learning systems designed to predict the outcomes of legal cases has led to a renewed interest in the explanations offered by traditional AI and Law systems, especially those using factor based…

Artificial Intelligence · Computer Science 2021-06-29 Trevor Bench-Capon

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

Computers and Society · Computer Science 2019-12-06 Maryam Ashoori , Justin D. Weisz

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

The currently dominating artificial intelligence and machine learning technology, neural networks, builds on inductive statistical learning. Neural networks of today are information processing systems void of understanding and reasoning…

Artificial Intelligence · Computer Science 2022-08-26 Lars Holmberg

The treatment of fairness in decision-making literature usually involves quantifying fairness using objective measures. This work takes a critical stance to highlight the limitations of these approaches (group fairness and individual…

Computers and Society · Computer Science 2024-07-03 Sarra Tajouri , Alexis Tsoukiàs

In an era characterized by the pervasive integration of artificial intelligence into decision-making processes across diverse industries, the demand for trust has never been more pronounced. This thesis embarks on a comprehensive…

Machine Learning · Statistics 2024-01-18 Alessandro Castelnovo

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Artificial intelligence (AI)-based decision support systems can be highly accurate yet still fail to support users or improve decisions. Existing theories of AI-assisted decision-making focus on calibrating reliance on AI advice, leaving it…

Human-Computer Interaction · Computer Science 2026-02-03 Venkatesh Sivaraman , Eric P. Mason , Mengfan Ellen Li , Jessica Tong , Andrew J. King , Jeremy M. Kahn , Adam Perer

Avoiding bias and understanding the real-world consequences of AI-supported decision-making are critical to address fairness and assign accountability. Existing approaches often focus either on technical aspects, such as datasets and…

Computers and Society · Computer Science 2025-11-19 Mattias Brännström , Themis Dimitra Xanthopoulou , Lili Jiang

Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

Explanations for AI models in high-stakes domains like medicine often lack verifiability, which can hinder trust. To address this, we propose an interactive agent that produces explanations through an auditable sequence of actions. The…

Artificial Intelligence · Computer Science 2025-11-04 Yuhang Huang , Zekai Lin , Fan Zhong , Lei Liu

We explore how an AI model's decision fairness affects people's engagement with and perceived fairness of the model if they are subject to its decisions, but could repeatedly and strategically respond to these decisions. Two types of…

Human-Computer Interaction · Computer Science 2024-10-07 Meric Altug Gemalmaz , Ming Yin
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