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Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Artificial Intelligence · Computer Science 2018-02-05 Menaka Narayanan , Emily Chen , Jeffrey He , Been Kim , Sam Gershman , Finale Doshi-Velez

As AI systems advance and integrate into society, well-designed and transparent evaluations are becoming essential tools in AI governance, informing decisions by providing evidence about system capabilities and risks. Yet there remains a…

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

European Law now requires AI to be explainable in the context of adverse decisions affecting European Union (EU) citizens. At the same time, it is expected that there will be increasing instances of AI failure as it operates on imperfect…

Artificial Intelligence · Computer Science 2019-08-28 J. L. Olds , M. S. Khan , M. Nayebpour , N. Koizumi

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Modern AI systems frequently rely on opaque black-box models, most notably Deep Neural Networks, whose performance stems from complex architectures with millions of learned parameters. While powerful, their complexity poses a major…

Machine Learning · Computer Science 2026-02-23 David Dembinsky , Adriano Lucieri , Stanislav Frolov , Hiba Najjar , Ko Watanabe , Andreas Dengel

Artificial Intelligence models are becoming increasingly more powerful and accurate, supporting or even replacing humans' decision making. But with increased power and accuracy also comes higher complexity, making it hard for users to…

Artificial Intelligence · Computer Science 2019-07-10 Vivian S. Silva , André Freitas , Siegfried Handschuh

Proposals of artificial intelligence (AI) solutions based on increasingly complex and accurate predictive models are becoming ubiquitous across many disciplines. As the complexity of these models grows, transparency and users' understanding…

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

Artificial Intelligence · Computer Science 2021-02-16 Quratul-ain Mahesar , Simon Parsons

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

The success of artificial intelligence (AI), and deep learning models in particular, has led to their widespread adoption across various industries due to their ability to process huge amounts of data and learn complex patterns. However,…

Artificial Intelligence · Computer Science 2023-09-22 Wei Jie Yeo , Wihan van der Heever , Rui Mao , Erik Cambria , Ranjan Satapathy , Gianmarco Mengaldo

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

Deep neural networks form the backbone of artificial intelligence research, with potential to transform the human experience in areas ranging from autonomous driving to personal assistants, healthcare to education. However, their…

Machine Learning · Computer Science 2025-05-29 Vinitra Swamy

An AI design framework was developed based on three core principles, namely understandability, trust, and usability. The framework was conceptualized by synthesizing evidence from the literature and by consulting with experts. The initial…

Human-Computer Interaction · Computer Science 2025-08-12 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

For AI systems to garner widespread public acceptance, we must develop methods capable of explaining the decisions of black-box models such as neural networks. In this work, we identify two issues of current explanatory methods. First, we…

Computation and Language · Computer Science 2019-12-06 Oana-Maria Camburu , Eleonora Giunchiglia , Jakob Foerster , Thomas Lukasiewicz , Phil Blunsom