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Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…

Computers and Society · Computer Science 2026-04-21 John T. Behrens

The need for explanations in AI has, by and large, been driven by the desire to increase the transparency of black-box machine learning models. However, such explanations, which focus on the internal mechanisms that lead to a specific…

Artificial Intelligence · Computer Science 2025-07-30 Laura Spillner , Nima Zargham , Mihai Pomarlan , Robert Porzel , Rainer Malaka

As Artificial Intelligence (AI) technology gets more intertwined with every system, people are using AI to make decisions on their everyday activities. In simple contexts, such as Netflix recommendations, or in more complex context like in…

Human-Computer Interaction · Computer Science 2020-03-04 Juliana Jansen Ferreira , Mateus de Souza Monteiro

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Artificial Intelligence/Machine Learning techniques have been widely used in software engineering to improve developer productivity, the quality of software systems, and decision-making. However, such AI/ML models for software engineering…

Software Engineering · Computer Science 2020-12-04 Chakkrit Tantithamthavorn , Jirayus Jiarpakdee , John Grundy

The Observation--Hypothesis--Prediction--Experimentation loop paradigm for scientific research has been practiced by researchers for years towards scientific discoveries. However, with data explosion in both mega-scale and milli-scale…

Artificial Intelligence · Computer Science 2023-01-24 Zelong Li , Jianchao Ji , Yongfeng Zhang

The social implications of algorithmic decision-making in sensitive contexts have generated lively debates among multiple stakeholders, such as moral and political philosophers, computer scientists, and the public. Yet, the lack of a common…

Artificial Intelligence · Computer Science 2019-12-13 Atoosa Kasirzadeh

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

As AI-powered systems increasingly mediate consequential decision-making, their explainability is critical for end-users to take informed and accountable actions. Explanations in human-human interactions are socially-situated. AI systems…

Human-Computer Interaction · Computer Science 2021-01-14 Upol Ehsan , Q. Vera Liao , Michael Muller , Mark O. Riedl , Justin D. Weisz

Artificial intelligence-driven adaptive learning systems are reshaping education through data-driven adaptation of learning experiences. Yet many of these systems lack transparency, offering limited insight into how decisions are made. Most…

Artificial Intelligence · Computer Science 2025-08-04 Maryam Mosleh , Marie Devlin , Ellis Solaiman

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

When explaining the decisions of deep neural networks, simple stories are tempting but dangerous. Especially in computer vision, the most popular explanation approaches give a false sense of comprehension to its users and provide an overly…

Machine Learning · Computer Science 2021-09-17 Matthias Kirchler , Martin Graf , Marius Kloft , Christoph Lippert

Artificial intelligence (AI) comes with great opportunities but can also pose significant risks. Automatically generated explanations for decisions can increase transparency and foster trust, especially for systems based on automated…

Machine Learning · Computer Science 2021-12-03 Johannes Schneider , Christian Meske , Michalis Vlachos

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…

Human-Computer Interaction · Computer Science 2024-06-10 Niharika Mathur , Tamara Zubatiy , Elizabeth Mynatt

Explainable AI (XAI) has been investigated for decades and, together with AI itself, has witnessed unprecedented growth in recent years. Among various approaches to XAI, argumentative models have been advocated in both the AI and social…

Artificial Intelligence · Computer Science 2021-05-25 Kristijonas Čyras , Antonio Rago , Emanuele Albini , Pietro Baroni , Francesca Toni

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

The challenge of creating interpretable models has been taken up by two main research communities: ML researchers primarily focused on lower-level explainability methods that suit the needs of engineers, and HCI researchers who have more…

Machine Learning · Computer Science 2024-07-16 Juan D. Pinto , Luc Paquette

Data-driven approaches are becoming more common as problem-solving techniques in many areas of research and industry. In most cases, machine learning models are the key component of these solutions, but a solution involves multiple such…

Artificial Intelligence · Computer Science 2019-06-20 Parisa Kordjamshidi , Dan Roth , Kristian Kersting

Explainability of algorithmic decision-making systems is both a regulatory objective and an area of intense research. The article argues that a crucial condition for the acceptability of algorithmic decision-making systems is that decisions…

Computers and Society · Computer Science 2026-03-03 Sarra Tajouri , Yves Meinard , Alexis Tsoukiàs , Thierry Kirat
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