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Related papers: Automating App Review Response Generation

200 papers

An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Question Generation (QG) is a task of Natural Language Processing (NLP) that aims at automatically generating questions from text. Many applications can benefit from automatically generated questions, but often it is necessary to curate…

Computation and Language · Computer Science 2023-04-27 Hugo Rodrigues , Eric Nyberg , Luisa Coheur

We present a recurrent neural network based system for automatic quality estimation of natural language generation (NLG) outputs, which jointly learns to assign numerical ratings to individual outputs and to provide pairwise rankings of two…

Computation and Language · Computer Science 2019-10-11 Ondřej Dušek , Karin Sevegnani , Ioannis Konstas , Verena Rieser

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Software Engineering · Computer Science 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

Retrieval Augmented Generation (RAG) is increasingly being used when building Generative AI applications. Evaluating these applications and RAG pipelines is mostly done manually, via a trial and error process. Automating evaluation of RAG…

Computation and Language · Computer Science 2024-10-01 Shangeetha Sivasothy , Scott Barnett , Stefanus Kurniawan , Zafaryab Rasool , Rajesh Vasa

We present a comprehensive study of answer quality evaluation in Retrieval-Augmented Generation (RAG) applications using vRAG-Eval, a novel grading system that is designed to assess correctness, completeness, and honesty. We further map the…

Computation and Language · Computer Science 2024-11-08 Yang Wang , Alberto Garcia Hernandez , Roman Kyslyi , Nicholas Kersting

Retrieval Augmented Generation (RAG) is an important aspect of conversing with Large Language Models (LLMs) when factually correct information is important. LLMs may provide answers that appear correct, but could contain hallucinated…

Computation and Language · Computer Science 2025-08-28 Kshitij Fadnis , Sara Rosenthal , Maeda Hanafi , Yannis Katsis , Marina Danilevsky

Code review is one of the best practices as a powerful safeguard for software quality. In practice, senior or highly skilled reviewers inspect source code and provide constructive comments, considering what authors may ignore, for example,…

Software Engineering · Computer Science 2022-09-01 Lingwei Li , Li Yang , Huaxi Jiang , Jun Yan , Tiejian Luo , Zihan Hua , Geng Liang , Chun Zuo

App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…

Computation and Language · Computer Science 2026-03-31 Shadman Sakib , Oishy Fatema Akhand , Tasnia Tasneem , Shohel Ahmed

Recently, some E-commerce sites launch a new interaction box called Tips on their mobile apps. Users can express their experience and feelings or provide suggestions using short texts typically several words or one sentence. In essence,…

Computation and Language · Computer Science 2017-08-02 Piji Li , Zihao Wang , Zhaochun Ren , Lidong Bing , Wai Lam

$\textbf{Context}$: The release planning of mobile apps has become an area of active research, with most studies centering on app analysis through release notes in the Apple App Store and tracking user reviews via issue trackers. However,…

Software Engineering · Computer Science 2023-05-16 Tianyang Liu , Chong Wang , Kun Huang , Peng Liang , Beiqi Zhang , Maya Daneva , Marten van Sinderen

With the increasing number of merchandise on e-commerce platforms, users tend to refer to reviews of other shoppers to decide which product they should buy. However, with so many reviews of a product, users often have to spend lots of time…

Computation and Language · Computer Science 2020-11-12 Yiren Liu , Kuan-Ying Lee

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

Despite being trained on vast amounts of data, most LLMs are unable to reliably generate well-designed UIs. Designer feedback is essential to improving performance on UI generation; however, we find that existing RLHF methods based on…

Human-Computer Interaction · Computer Science 2026-02-18 Jason Wu , Amanda Swearngin , Arun Krishna Vajjala , Alan Leung , Jeffrey Nichols , Titus Barik

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

Personalized review response generation presents a significant challenge in domains where user information is limited, such as food delivery platforms. While large language models (LLMs) offer powerful text generation capabilities, they…

Computation and Language · Computer Science 2025-12-12 Moonsoo Park , Jeongseok Yun , Bohyung Kim

Automatic evaluation metrics are indispensable for evaluating generated text. To date, these metrics have focused almost exclusively on the content selection aspect of the system output, ignoring the linguistic quality aspect altogether. We…

Computation and Language · Computer Science 2020-10-07 Wanzheng Zhu , Suma Bhat

Providing constructive feedback to paper authors is a core component of peer review. With reviewers increasingly having less time to perform reviews, automated support systems are required to ensure high reviewing quality, thus making the…

Computation and Language · Computer Science 2025-09-23 Abdelrahman Sadallah , Tim Baumgärtner , Iryna Gurevych , Ted Briscoe

The escalating volume of academic research, coupled with a shortage of qualified reviewers, necessitates innovative approaches to peer review. In this work, we propose: 1. ReviewEval, a comprehensive evaluation framework for AI-generated…

Computation and Language · Computer Science 2025-05-27 Madhav Krishan Garg , Tejash Prasad , Tanmay Singhal , Chhavi Kirtani , Murari Mandal , Dhruv Kumar