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Non-task-oriented dialog models suffer from poor quality and non-diverse responses. To overcome limited conversational data, we apply Simulated Multiple Reference Training (SMRT; Khayrallah et al., 2020), and use a paraphraser to simulate…

Computation and Language · Computer Science 2021-04-23 Huda Khayrallah , João Sedoc

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning…

Computation and Language · Computer Science 2020-03-12 Tianyi Wang , Yating Zhang , Xiaozhong Liu , Changlong Sun , Qiong Zhang

Interpersonal conflict is an uncomfortable but unavoidable fact of life. Navigating conflict successfully is a skill -- one that can be learned through deliberate practice -- but few have access to effective training or feedback. To expand…

Human-Computer Interaction · Computer Science 2024-03-01 Omar Shaikh , Valentino Chai , Michele J. Gelfand , Diyi Yang , Michael S. Bernstein

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Conditioned dialogue generation suffers from the scarcity of labeled responses. In this work, we exploit labeled non-dialogue text data related to the condition, which are much easier to collect. We propose a multi-task learning approach to…

Computation and Language · Computer Science 2021-04-27 Yan Zeng , Jian-Yun Nie

In this paper, we explore the use of pre-trained language models to learn sentiment information of written texts for speech sentiment analysis. First, we investigate how useful a pre-trained language model would be in a 2-step pipeline…

Computation and Language · Computer Science 2021-06-15 Suwon Shon , Pablo Brusco , Jing Pan , Kyu J. Han , Shinji Watanabe

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

This study examined whether AI-mediated speaking practice can reduce acculturative stress among Chinese international students in UK universities. Using a sequential explanatory mixed-methods design, 126 participants were randomly assigned…

Human-Computer Interaction · Computer Science 2026-05-19 Bin Zou , Yijia Yuan , Chenghao Wang , Yiran Du

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies…

Computation and Language · Computer Science 2020-03-17 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Yangxi Li , Dongsheng Duan , Dawei Yin

Reward models (RMs) are crucial for aligning large language models (LLMs) with diverse cultures. Consequently, evaluating their cultural awareness is essential for further advancing global alignment of LLMs. However, existing RM evaluations…

Computation and Language · Computer Science 2025-10-27 Hongbin Zhang , Kehai Chen , Xuefeng Bai , Yang Xiang , Min Zhang

We present a novel approach to multilingual audio-visual speech recognition tasks by introducing a single model on a multilingual dataset. Motivated by a human cognitive system where humans can intuitively distinguish different languages…

Multimedia · Computer Science 2023-10-24 Joanna Hong , Se Jin Park , Yong Man Ro

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a…

Artificial Intelligence · Computer Science 2020-09-18 Ziming Li , Sungjin Lee , Baolin Peng , Jinchao Li , Julia Kiseleva , Maarten de Rijke , Shahin Shayandeh , Jianfeng Gao

Social skills training targets behaviors necessary for success in social interactions. However, traditional classroom training for such skills is often insufficient to teach effective communication -- one-to-one interaction in real-world…

Spoken language models (SLMs) have advanced rapidly in recent years, accompanied by a growing number of evaluation benchmarks. However, most existing benchmarks emphasize task completion and capability scaling, while remaining poorly…

Computation and Language · Computer Science 2026-01-13 Zehan Li , Hongjie Chen , Qing Wang , Yuxin Zhang , Jing Zhou , Hang Lv , Mengjie Du , Yaodong Song , Jie Lian , Jian Kang , Jie Li , Yongxiang Li , Xuelong Li

Social alignment in AI systems aims to ensure that these models behave according to established societal values. However, unlike humans, who derive consensus on value judgments through social interaction, current language models (LMs) are…

Computation and Language · Computer Science 2023-10-31 Ruibo Liu , Ruixin Yang , Chenyan Jia , Ge Zhang , Denny Zhou , Andrew M. Dai , Diyi Yang , Soroush Vosoughi

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Recent dialogue systems rely on turn-based spoken interactions, requiring accurate Automatic Speech Recognition (ASR). Errors in ASR can significantly impact downstream dialogue tasks. To address this, using dialogue context from user and…

Computation and Language · Computer Science 2024-08-13 Wonjun Lee , San Kim , Gary Geunbae Lee