Related papers: Common Conversational Community Prototype: Scholar…
In the classroom environment, search tools are the means for students to access Web resources. The perspectives of students, researchers, and industry practitioners lead the ongoing research debate in this area. In this article, we argue in…
Exploratory information search can challenge users in the formulation of efficacious search queries. Moreover, complex information spaces, such as those managed by Geographical Information Systems, can disorient people, making it difficult…
Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…
We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…
The integration of external personalized context information into document-grounded conversational systems has significant potential business value, but has not been well-studied. Motivated by the concept of personalized context-aware…
Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…
Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…
This paper proposes a conversational approach implemented by the system Chatin for driving an intuitive data exploration experience. Our work aims to unlock the full potential of data analytics and artificial intelligence with a new…
Using online information discovery as a case study, in this position paper we discuss the need to design, develop, and deploy (conversational) agents that can -- non-intrusively -- guide children in their quest for online resources rather…
Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…
Challenges to reproducibility and replicability have gained widespread attention, driven by large replication projects with lukewarm success rates. A nascent work has emerged developing algorithms to estimate the replicability of published…
Conversational search systems, such as Google Assistant and Microsoft Cortana, provide a new search paradigm where users are allowed, via natural language dialogues, to communicate with search systems. Evaluating such systems is very…
We present Marcel, a lightweight and open-source conversational agent designed to support prospective students with admission-related inquiries. The system aims to provide fast and personalized responses, while reducing workload of…
In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…
Spontaneous speech in the form of conversations, meetings, voice-mail, interviews, oral history, etc. is one of the most ubiquitous forms of human communication. Search engines providing access to such speech collections have the potential…
Conversational artificial intelligence (ConvAI) systems have attracted much academic and commercial attention recently, making significant progress on both fronts. However, little existing work discusses how these systems can be developed…
This paper proposes a software repository model together with associated tooling and consists of several complex, open-source GUI driven applications ready to be used in empirical software research. We start by providing the rationale for…
A huge number of academic papers are coming out from a lot of conferences and journals these days. In these circumstances, most researchers rely on key-based search or browsing through proceedings of top conferences and journals to find…
The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…