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Intelligent assistants change the way people interact with computers and make it possible for people to search for products through conversations when they have purchase needs. During the interactions, the system could ask questions on…

Information Retrieval · Computer Science 2019-09-06 Keping Bi , Qingyao Ai , Yongfeng Zhang , W. Bruce Croft

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Scholars often explore literature outside of their home community of study. This exploration process is frequently hampered by field-specific jargon. Past computational work often focuses on supporting translation work by removing jargon…

Computation and Language · Computer Science 2025-03-25 Calvin Bao , Yow-Ting Shiue , Marine Carpuat , Joel Chan

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…

Computation and Language · Computer Science 2023-10-24 Revanth Gangi Reddy , Hao Bai , Wentao Yao , Sharath Chandra Etagi Suresh , Heng Ji , ChengXiang Zhai

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

Current conversational passage retrieval systems cast conversational search into ad-hoc search by using an intermediate query resolution step that places the user's question in context of the conversation. While the proposed methods have…

Information Retrieval · Computer Science 2022-04-25 Antonios Minas Krasakis , Andrew Yates , Evangelos Kanoulas

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

In the last decade, conversational search has attracted considerable attention. However, most research has focused on systems that can support a \emph{single} searcher. In this paper, we explore how systems can support \emph{multiple}…

Human-Computer Interaction · Computer Science 2023-03-24 Sandeep Avula , Bogeum Choi , Jaime Arguello

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a…

Computation and Language · Computer Science 2024-03-07 Junling Wang , Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Mrinmaya Sachan

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

Human-Computer Interaction · Computer Science 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

Conversational information seeking (CIS) has been recognized as a major emerging research area in information retrieval. Such research will require data and tools, to allow the implementation and study of conversational systems. This paper…

Information Retrieval · Computer Science 2019-12-20 Hamed Zamani , Nick Craswell

Collaborative search supports multiple users working together to accomplish a specific search task. Research has found that designing lightweight collaborative search plugins within instant messaging platforms aligns better with users'…

Information Retrieval · Computer Science 2024-02-12 Peiyuan Gong , Jiamian Li , Jiaxin Mao

Conversation is ubiquitous in social life, but the empirical study of this interactive process has been thwarted by tools that are insufficiently modular and unadaptive to researcher needs. To relieve many constraints in conversation…

Human-Computer Interaction · Computer Science 2026-03-24 David M. Markowitz

This paper describes a new spoken dialog portal that connects systems produced by the spoken dialog academic research community and gives them access to real users. We introduce a distributed, multi-modal, multi-agent prototype dialog…

Artificial Intelligence · Computer Science 2016-06-13 Tiancheng Zhao , Kyusong Lee , Maxine Eskenazi

With children talking to smart-speakers, smart-phones and even smart-microwaves daily, it is increasingly important to educate students on how these agents work-from underlying mechanisms to societal implications. Researchers are developing…

Computers and Society · Computer Science 2020-09-15 Jessica Van Brummelen , Tommy Heng , Viktoriya Tabunshchyk
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