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Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology, organizations…

Software Engineering · Computer Science 2020-08-28 V. Leno , A. Augusto , M. Dumas , M. La Rosa , F. Maggi , A. Polyvyanyy

Robotic Process Automation (RPA) is a technology to automate routine work such as copying data across applications or filling in document templates using data from multiple applications. RPA tools allow organizations to automate a wide…

Software Engineering · Computer Science 2021-06-28 Volodymyr Leno , Adriano Augusto , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…

Artificial Intelligence · Computer Science 2020-01-06 Simone Agostinelli , Andrea Marrella , Massimo Mecella

Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This…

Artificial Intelligence · Computer Science 2024-11-01 Vivek Bhardwaj , Ajit Noonia , Sandeep Chaurasia , Mukesh Kumar , Abdulnaser Rashid , Mohamed Tahar Ben Othman

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the…

Robotics · Computer Science 2020-12-23 Judith Wewerka , Manfred Reichert

Robotic Process Automation (RPA) has rapidly evolved into a widely recognized and influential software technology. Its growing relevance has sparked diverse research efforts across various disciplines. This study aims to map the scientific…

Computers and Society · Computer Science 2025-06-03 Petr Prucha , Peter Madzik , Lukas Falat

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…

Artificial Intelligence · Computer Science 2020-07-28 Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar

One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to…

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Robotic Process Automation (RPA) has gained widespread adoption in corporate organizations, streamlining work processes while also introducing additional maintenance tasks. Effective governance of RPA can be achieved through the reusability…

Robotics · Computer Science 2024-03-22 Petr Prucha , Peter Madzik

It is imperative to democratize robotic process automation (RPA), as RPA has become a main driver of the digital transformation but is still technically very demanding to construct, especially for non-experts. In this paper, we study how to…

Programming Languages · Computer Science 2022-05-12 Rui Dong , Zhicheng Huang , Ian Iong Lam , Yan Chen , Xinyu Wang

The growing volume of unstructured data within organizations poses significant challenges for data analysis and process automation. Unstructured data, which lacks a predefined format, encompasses various forms such as emails, reports, and…

Information Retrieval · Computer Science 2025-07-16 Kelly Kurowski , Xixi Lu , Hajo A. Reijers

Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

As businesses increasingly rely on automation to streamline operations, the limitations of Robotic Process Automation (RPA) have become apparent, particularly its dependence on expert knowledge and inability to handle complex…

Artificial Intelligence · Computer Science 2024-12-05 Laura Minkova , Jessica López Espejel , Taki Eddine Toufik Djaidja , Walid Dahhane , El Hassane Ettifouri
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