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Despite significant progress, evaluation of explainable artificial intelligence remains elusive and challenging. In this paper we propose a fine-grained validation framework that is not overly reliant on any one facet of these…

Human-Computer Interaction · Computer Science 2024-03-20 Kacper Sokol , Julia E. Vogt

Explainability is one of the key elements for building trust in AI systems. Among numerous attempts to make AI explainable, quantifying the effect of explanations remains a challenge in conducting human-AI collaborative tasks. Aside from…

Computer Vision and Pattern Recognition · Computer Science 2020-07-03 Kamran Alipour , Arijit Ray , Xiao Lin , Jurgen P. Schulze , Yi Yao , Giedrius T. Burachas

There has been a recent resurgence in the area of explainable artificial intelligence as researchers and practitioners seek to make their algorithms more understandable. Much of this research is focused on explicitly explaining decisions or…

Artificial Intelligence · Computer Science 2018-08-16 Tim Miller

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

The field explainable artificial intelligence (XAI) has brought about an arsenal of methods to render Machine Learning (ML) predictions more interpretable. But how useful explanations provided by transparent ML methods are for humans…

Human-Computer Interaction · Computer Science 2021-07-06 Felix Biessmann , Dionysius Refiano

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

Advances in autonomous driving provide an opportunity for AI-assisted driving instruction that directly addresses the critical need for human driving improvement. How should an AI instructor convey information to promote learning? In a…

Human-Computer Interaction · Computer Science 2024-06-14 Robert Kaufman , Jean Costa , Everlyne Kimani

EXplainable Artificial Intelligence (XAI) aims to help users to grasp the reasoning behind the predictions of an Artificial Intelligence (AI) system. Many XAI approaches have emerged in recent years. Consequently, a subfield related to the…

Explainability of AI models is an important topic that can have a significant impact in all domains and applications from autonomous driving to healthcare. The existing approaches to explainable AI (XAI) are mainly limited to simple machine…

Machine Learning · Computer Science 2023-05-24 Poushali Sengupta , Yan Zhang , Sabita Maharjan , Frank Eliassen

Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…

Human-Computer Interaction · Computer Science 2018-02-22 Tobias Schnabel , Paul N. Bennett , Thorsten Joachims

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Large language model-based agents are increasingly applied in the recommendation field due to their extensive knowledge and strong planning capabilities. While prior research has primarily focused on enhancing either the recommendation…

Information Retrieval · Computer Science 2025-05-05 Shihao Cai , Jizhi Zhang , Keqin Bao , Chongming Gao , Qifan Wang , Fuli Feng , Xiangnan He

Artificial Intelligence (AI) has become an integral part of domains such as security, finance, healthcare, medicine, and criminal justice. Explaining the decisions of AI systems in human terms is a key challenge--due to the high complexity…

Artificial Intelligence · Computer Science 2019-11-25 Sheikh Rabiul Islam , William Eberle , Sheikh K. Ghafoor

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Explainability in AI is gaining attention in the computer science community in response to the increasing success of deep learning and the important need of justifying how such systems make predictions in life-critical applications. The…

Artificial Intelligence · Computer Science 2020-03-03 David Tuckey , Alessandra Russo , Krysia Broda

In human-in-the-loop machine learning, the user provides information beyond that in the training data. Many algorithms and user interfaces have been designed to optimize and facilitate this human--machine interaction; however, fewer studies…

Human-Computer Interaction · Computer Science 2018-03-12 Pedram Daee , Tomi Peltola , Aki Vehtari , Samuel Kaski

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

The closed feedback loop in recommender systems is a common setting that can lead to different types of biases. Several studies have dealt with these biases by designing methods to mitigate their effect on the recommendations. However, most…

Information Retrieval · Computer Science 2020-09-01 Sami Khenissi , Mariem Boujelbene , Olfa Nasraoui