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Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Human-Computer Interaction · Computer Science 2020-12-08 Yuchen Cui , Qiping Zhang , Alessandro Allievi , Peter Stone , Scott Niekum , W. Bradley Knox

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

While Machine learning gives rise to astonishing results in automated systems, it is usually at the cost of large data requirements. This makes many successful algorithms from machine learning unsuitable for human-machine interaction, where…

Human-Computer Interaction · Computer Science 2021-09-30 Jan Philip Göpfert , Ulrike Kuhl , Lukas Hindemith , Heiko Wersing , Barbara Hammer

AI-assisted usability analysis can potentially reduce the time and effort of finding usability problems, yet little is known about how AI's perceived expertise influences evaluators' analytic strategies and perceptions over time. We ran a…

Human-Computer Interaction · Computer Science 2026-03-17 Emily Kuang , Ehsan Jahangirzadeh Soure , Luyao Shen , Nitesh Goyal , Mingming Fan , Kristen Shinohara

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Artificial intelligence (AI) tools are being incorporated into scientific research workflows with the potential to enhance efficiency in tasks such as document analysis, question answering (Q&A), and literature search. However, system…

Artificial Intelligence · Computer Science 2026-05-13 Anthea Dathe , Kiran Hoffmann , Aline Mangold

Interactive AI systems, such as recommendation engines and virtual assistants, commonly use static user profiles and predefined rules to personalize interactions. However, these methods often fail to capture the dynamic nature of user…

Human-Computer Interaction · Computer Science 2026-03-02 Liu He

Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs.…

Human-Computer Interaction · Computer Science 2025-03-24 Tong Zhang , Mengao Zhang , Wei Yan Low , X. Jessie Yang , Boyang Li

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

Facial expression recognition (FER) has emerged as a promising approach to the development of emotion-aware intelligent systems. The performance of FER in multiple domains is continuously being improved, especially through advancements in…

Human-Computer Interaction · Computer Science 2024-10-15 Sanjeev Nahulanthran , Mor Vered , Leimin Tian , Dana Kulić

Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…

Artificial Intelligence · Computer Science 2026-02-13 Christian Meske , Justin Brenne , Erdi Uenal , Sabahat Oelcer , Ayseguel Doganguen

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

Human-Computer Interaction · Computer Science 2024-12-13 Aparna Sundar , Tony Russell-Rose , Udo Kruschwitz , Karen Machleit

Human-AI interaction researchers face an overwhelming challenge: synthesizing insights from thousands of empirical studies to understand how AI impacts people and inform effective design. Existing approach for literature reviews cluster…

Human-Computer Interaction · Computer Science 2025-10-01 Chayapatr Archiwaranguprok , Awu Chen , Sheer Karny , Hiroshi Ishii , Pattie Maes , Pat Pataranutaporn

Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…

Human-Computer Interaction · Computer Science 2021-12-24 Mingming Fan , Xianyou Yang , Tsz Tung Yu , Vera Q. Liao , Jian Zhao

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

Emotions have a major interactive role in defining how humans interact with their environment by encoding their perception to external events and accordingly, influencing their cognition and decision-making process. Therefore, increasing…

Human-Computer Interaction · Computer Science 2021-03-30 Mustaffa Alfatlawi

Modern AI enables a high-level, declarative form of interaction: Users describe the intended outcome they wish an AI to produce, but do not actually create the outcome themselves. In contrast, in traditional user interfaces, users invoke…

Human-Computer Interaction · Computer Science 2024-09-18 Michael Terry , Chinmay Kulkarni , Martin Wattenberg , Lucas Dixon , Meredith Ringel Morris

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Machine learning is frequently used in affective computing, but presents challenges due the opacity of state-of-the-art machine learning methods. Because of the impact affective machine learning systems may have on an individual's life, it…

Machine Learning · Computer Science 2025-10-07 David S. Johnson , Olya Hakobyan , Hanna Drimalla

Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…

Computers and Society · Computer Science 2019-07-31 Andrea Papenmeier , Gwenn Englebienne , Christin Seifert