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LLM-based conversational systems have become a popular gateway for information access, yet most existing chatbots struggle to handle news-related trending queries effectively. To improve user experience, an effective trending query…
Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…
The Web has evolved to a dominant platform where everyone has the opportunity to express their opinions, to interact with other users, and to debate on emerging events happening around the world. On the one hand, this has enabled the…
This paper addresses the question of how language use affects community reaction to comments in online discussion forums, and the relative importance of the message vs. the messenger. A new comment ranking task is proposed based on…
Human-annotated data plays a critical role in the fairness of AI systems, including those that deal with life-altering decisions or moderating human-created web/social media content. Conventionally, annotator disagreements are resolved…
This paper describes our deep learning-based approach to sentiment analysis in Twitter as part of SemEval-2016 Task 4. We use a convolutional neural network to determine sentiment and participate in all subtasks, i.e. two-point,…
Conversational systems are crucial for human-computer interaction, managing complex dialogues by identifying threads and prioritising responses. This is especially vital in multi-party conversations, where precise identification of threads…
As communities represent similar opinions, similar functions, similar purposes, etc., community detection is an important and extremely useful tool in both scientific inquiry and data analytics. However, the classic methods of community…
Predicting the future direction of community evolution is a problem with high theoretical and practical significance. It allows to determine which characteristics describing communities have importance from the point of view of their future…
Large language models (LLMs) have been shown to be proficient in correctly answering questions in the context of online discourse. However, the study of using LLMs to model human-like answers to fact-driven social media questions is still…
Trending topics in microblogs such as Twitter are valuable resources to understand social aspects of real-world events. To enable deep analyses of such trends, semantic annotation is an effective approach; yet the problem of annotating…
Although pre-trained language models (PLMs) have achieved great success and become a milestone in NLP, abstractive conversational summarization remains a challenging but less studied task. The difficulty lies in two aspects. One is the lack…
Detecting misinformation threads is crucial to guarantee a healthy environment on social media. We address the problem using the data set created during the COVID-19 pandemic. It contains cascades of tweets discussing information weakly…
Recent advances in large language models (LLMs) have demonstrated the power of reasoning through self-generated chains of thought. Multiple reasoning agents can collaborate to raise joint reasoning quality above individual outcomes.…
Feedback in creativity support tools can help crowdworkers to improve their ideations. However, current feedback methods require human assessment from facilitators or peers. This is not scalable to large crowds. We propose Interpretable…
Many name tagging approaches use local contextual information with much success, but fail when the local context is ambiguous or limited. We present a new framework to improve name tagging by utilizing local, document-level, and…
Question Routing in Community-based Question Answering websites aims at recommending newly posted questions to potential users who are most likely to provide "accepted answers". Most of the existing approaches predict users' expertise based…
We propose a novel method for exploiting the semantic structure of text to answer multiple-choice questions. The approach is especially suitable for domains that require reasoning over a diverse set of linguistic constructs but have limited…
In this paper, we present strong baselines for the task of Feedback Comment Generation for Writing Learning. Given a sentence and an error span, the task is to generate a feedback comment explaining the error. Sentences and feedback…
In this paper, we describe an effective convolutional neural network framework for identifying the expert in question answering community. This approach uses the convolutional neural network and combines user feature representations with…