Related papers: Multi-domain Dialogue State Tracking as Dynamic Kn…
Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…
Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is…
Dialogue State Tracking (DST) requires precise extraction of structured information from multi-domain conversations, a task where Large Language Models (LLMs) struggle despite their impressive general capabilities. We present GEM…
A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…
Autonomous systems conducting schema-grounded information-gathering dialogues face an instrumentation gap, lacking turn-level observables for monitoring acquisition efficiency and detecting when questioning becomes unproductive. We…
In this paper, we introduce Dependency Dialogue Acts (DDA), a novel framework for capturing the structure of speaker-intentions in multi-party dialogues. DDA combines and adapts features from existing dialogue annotation frameworks, and…
The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese…
The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…
Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A…
In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…
In-context learning with Large Language Models (LLMs) has emerged as a promising avenue of research in Dialog State Tracking (DST). However, the best-performing in-context learning methods involve retrieving and adding similar examples to…
While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To…
Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data…
Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output…
Detecting dialogue breakdown in real time is critical for conversational AI systems, because it enables taking corrective action to successfully complete a task. In spoken dialog systems, this breakdown can be caused by a variety of…
Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…
Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…
Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…
Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…
Dialogue policy optimization often obtains feedback until task completion in task-oriented dialogue systems. This is insufficient for training intermediate dialogue turns since supervision signals (or rewards) are only provided at the end…