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Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

The dependencies between system and user utterances in the same turn and across different turns are not fully considered in existing multidomain dialogue state tracking (MDST) models. In this study, we argue that the incorporation of these…

Computation and Language · Computer Science 2020-10-23 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…

Computation and Language · Computer Science 2024-04-04 Seanie Lee , Jianpeng Cheng , Joris Driesen , Alexandru Coca , Anders Johannsen

Schema-guided dialogue state trackers can generalise to new domains without further training, yet they are sensitive to the writing style of the schemata. Augmenting the training set with human or synthetic schema paraphrases improves the…

Computation and Language · Computer Science 2023-09-26 Alexandru Coca , Bo-Hsiang Tseng , Jinghong Chen , Weizhe Lin , Weixuan Zhang , Tisha Anders , Bill Byrne

Long-context dialogue systems suffer from State Inertia, where static constraints prevent models from resolving conflicts between evolving user intents and established historical context. To address this, we propose DZ-TDPO, a…

Computation and Language · Computer Science 2025-12-09 Yijun Liao

In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate a compact representation of the current dialog status from a sequence of noisy observations produced by the speech recognition and the natural…

Computation and Language · Computer Science 2017-03-06 Julien Perez , Fei Liu

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

State-of-the-art slot filling models for goal-oriented human/machine conversational language understanding systems rely on deep learning methods. While multi-task training of such models alleviates the need for large in-domain annotated…

Artificial Intelligence · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Spoken language understanding (SLU) is an essential component in conversational systems. Most SLU component treats each utterance independently, and then the following components aggregate the multi-turn information in the separate phases.…

Computation and Language · Computer Science 2017-12-12 Po-Chun Chen , Ta-Chung Chi , Shang-Yu Su , Yun-Nung Chen

Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA…

Computation and Language · Computer Science 2018-06-13 Stefano Mezza , Alessandra Cervone , Giuliano Tortoreto , Evgeny A. Stepanov , Giuseppe Riccardi

Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…

Computation and Language · Computer Science 2023-07-14 Amogh Mannekote , Bonnie J. Dorr , Kristy Elizabeth Boyer

Accurate engagement estimation is essential for adaptive human-computer interaction systems, yet robust deployment is hindered by poor generalizability across diverse domains and challenges in modeling complex interaction dynamics.To tackle…

Computer Vision and Pattern Recognition · Computer Science 2025-08-21 Yangche Yu , Yin Chen , Jia Li , Peng Jia , Yu Zhang , Li Dai , Zhenzhen Hu , Meng Wang , Richang Hong

Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only…

Computation and Language · Computer Science 2018-05-14 Zheng Zhang , Minlie Huang , Zhongzhou Zhao , Feng Ji , Haiqing Chen , Xiaoyan Zhu

Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…

Computation and Language · Computer Science 2021-05-20 Xiachong Feng , Xiaocheng Feng , Bing Qin , Xinwei Geng

The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous…

Computation and Language · Computer Science 2024-08-06 James D. Finch , Boxin Zhao , Jinho D. Choi

A dialog state tracker is an important component in modern spoken dialog systems. We present an incremental dialog state tracker, based on LSTM networks. It directly uses automatic speech recognition hypotheses to track the state. We also…

Computation and Language · Computer Science 2015-07-14 Lukas Zilka , Filip Jurcicek

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Recently several deep learning based models have been proposed for end-to-end learning of dialogs. While these models can be trained from data without the need for any additional annotations, it is hard to interpret them. On the other hand,…

Artificial Intelligence · Computer Science 2018-11-05 Dhiraj Madan , Dinesh Raghu , Gaurav Pandey , Sachindra Joshi

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas
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