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What if a successful company starts to receive a torrent of low-valued (one or two stars) recommendations in its mobile apps from multiple users within a short (say one month) period of time? Is it legitimate evidence that the apps have…

Social and Information Networks · Computer Science 2016-11-24 Gabriel Gimenes , Robson Cordeiro , Jose F. Rodrigues-Jr

In this paper, we model the dependencies among the items that are recommended to a user in a collaborative-filtering problem via a Gaussian Markov Random Field (MRF). We build upon Besag's auto-normal parameterization and pseudo-likelihood,…

Information Retrieval · Computer Science 2019-10-23 Harald Steck

How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover…

Social and Information Networks · Computer Science 2015-09-22 Paras Jain , Shang-Tse Chen , Mozhgan Azimpourkivi , Duen Horng Chau , Bogdan Carbunar

The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of…

Computation and Language · Computer Science 2026-04-21 Xin Liu , Rongwu Xu , Xinyi Jia , Jason Liao , Jiao Sun , Ling Huang , Wei Xu

Online reputation system is gaining popularity as it helps a user to be sure about the quality of a product/service he wants to buy. Nonetheless online reputation system is not immune from attack. Dealing with malicious ratings in…

Social and Information Networks · Computer Science 2013-08-20 Jnanamurthy HK , Sanjay Singh

Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…

Cryptography and Security · Computer Science 2017-09-11 Yuanshun Yao , Bimal Viswanath , Jenna Cryan , Haitao Zheng , Ben Y. Zhao

Reputation is a valuable asset in online social lives and it has drawn increased attention. How to evaluate user reputation in online rating systems is especially significant due to the existence of spamming attacks. To address this issue,…

Information Retrieval · Computer Science 2017-01-24 Jian Gao , Tao Zhou

Comments for a product or a news article are rapidly growing and became a medium of measuring quality products or services. Consequently, spammers have been emerged in this area to bias them toward their favor. In this paper, we propose an…

Information Retrieval · Computer Science 2014-07-29 Seungyeon Kim , Haesun Park , Guy Lebanon

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

Social and Information Networks · Computer Science 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

In this paper, we put forward a new tool, called SpaML, for spam detection using a set of supervised and unsupervised classifiers, and two techniques imbued with Natural Language Processing (NLP), namely Bag of Words (BoW) and Term…

Cryptography and Security · Computer Science 2021-01-01 Jaouhar Fattahi , Mohamed Mejri

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Customers represent their satisfactions of consuming products by sharing their experiences through the utilization of online reviews. Several machine learning-based approaches can automatically detect deceptive and fake reviews. Recently,…

Machine Learning · Computer Science 2020-06-16 Luis Gutierrez-Espinoza , Faranak Abri , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Online movie review websites are valuable for information and discussion about movies. However, the massive spoiler reviews detract from the movie-watching experience, making spoiler detection an important task. Previous methods simply…

Artificial Intelligence · Computer Science 2025-09-08 Zinan Zeng , Sen Ye , Zijian Cai , Heng Wang , Yuhan Liu , Haokai Zhang , Minnan Luo

Ranking problem has attracted much attention in real systems. How to design a robust ranking method is especially significant for online rating systems under the threat of spamming attacks. By building reputation systems for users, many…

Information Retrieval · Computer Science 2015-05-20 Jian Gao , Yu-Wei Dong , Mingsheng Shang , Shi-Min Cai , Tao Zhou

Sentiment analysis, a vital component in natural language processing, plays a crucial role in understanding the underlying emotions and opinions expressed in textual data. In this paper, we propose an innovative ensemble approach for…

Computation and Language · Computer Science 2024-04-10 Mathivanan Periasamy , Rohith Mahadevan , Bagiya Lakshmi S , Raja CSP Raman , Hasan Kumar S , Jasper Jessiman

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

Social and Information Networks · Computer Science 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

Collaborative filtering has been widely used in recommendation systems to recommend items that users might like. However, collaborative filtering based recommendation systems are vulnerable to shilling attacks. Malicious users tend to…

Cryptography and Security · Computer Science 2019-08-21 Xin Liu , Yingyuan Xiao , Xu Jiao , Wenguang Zheng , Zihao Ling

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan

Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…

Computation and Language · Computer Science 2011-07-25 Myle Ott , Yejin Choi , Claire Cardie , Jeffrey T. Hancock

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin