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When a natural language generation (NLG) component is implemented in a real-world task-oriented dialogue system, it is necessary to generate not only natural utterances as learned on training data but also utterances adapted to the dialogue…

Computation and Language · Computer Science 2022-09-19 Atsumoto Ohashi , Ryuichiro Higashinaka

In order to reveal the rationale behind model predictions, many works have exploited providing explanations in various forms. Recently, to further guarantee readability, more and more works turn to generate sentence-level human language…

Computation and Language · Computer Science 2023-02-22 Yan Liu , Xiaokang Chen , Qi Dai

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Data artifacts incentivize machine learning models to learn non-transferable generalizations by taking advantage of shortcuts in the data, and there is growing evidence that data artifacts play a role for the strong results that deep…

Computation and Language · Computer Science 2022-05-24 Shiquan Yang , Xinting Huang , Jey Han Lau , Sarah Erfani

Recent progress in generative models has stimulated significant innovations in many fields, such as image generation and chatbots. Despite their success, these models often produce sketchy and misleading solutions for complex multi-agent…

Artificial Intelligence · Computer Science 2024-10-04 Zeyang Liu , Xinrui Yang , Shiguang Sun , Long Qian , Lipeng Wan , Xingyu Chen , Xuguang Lan

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

In recent years, large pretrained models have been used in dialogue systems to improve successful task completion rates. However, lack of reasoning capabilities of dialogue platforms make it difficult to provide relevant and fluent…

Computation and Language · Computer Science 2022-02-10 Sajjad Beygi , Maryam Fazel-Zarandi , Alessandra Cervone , Prakash Krishnan , Siddhartha Reddy Jonnalagadda

How to incorporate external knowledge into a neural dialogue model is critically important for dialogue systems to behave like real humans. To handle this problem, memory networks are usually a great choice and a promising way. However,…

Computation and Language · Computer Science 2019-09-26 Zehao Lin , Xinjing Huang , Feng Ji , Haiqing Chen , Ying Zhang

This paper presents a novel latent variable recurrent neural network architecture for jointly modeling sequences of words and (possibly latent) discourse relations between adjacent sentences. A recurrent neural network generates individual…

Computation and Language · Computer Science 2016-04-06 Yangfeng Ji , Gholamreza Haffari , Jacob Eisenstein

While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…

Computation and Language · Computer Science 2021-12-24 Michael Sun , Kaili Huang , Mehrad Moradshahi

Conversational agents struggle to handle long conversations due to context window limitations. Therefore, memory systems are developed to leverage essential historical information. Existing memory systems typically follow a pipeline of…

Computation and Language · Computer Science 2026-01-30 Yimin Deng , Yuqing Fu , Derong Xu , Yejing Wang , Wei Ni , Jingtong Gao , Xiaopeng Li , Chengxu Liu , Xiao Han , Guoshuai Zhao , Xiangyu Zhao , Li Zhu , Xueming Qian

User simulation is essential for generating enough data to train a statistical spoken dialogue system. Previous models for user simulation suffer from several drawbacks, such as the inability to take dialogue history into account, the need…

Computation and Language · Computer Science 2016-07-04 Layla El Asri , Jing He , Kaheer Suleman

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

Computation and Language · Computer Science 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

Traditional end-to-end task-oriented dialog systems first convert dialog context into belief state and action state before generating the system response. The system response performance is significantly affected by the quality of the…

Computation and Language · Computer Science 2023-07-11 Haipeng Sun , Junwei Bao , Youzheng Wu , Xiaodong He

Building a conversational embodied agent to execute real-life tasks has been a long-standing yet quite challenging research goal, as it requires effective human-agent communication, multi-modal understanding, long-range sequential decision…

Artificial Intelligence · Computer Science 2025-09-04 Kaizhi Zheng , Kaiwen Zhou , Jing Gu , Yue Fan , Jialu Wang , Zonglin Di , Xuehai He , Xin Eric Wang

Using a sequence-to-sequence framework, many neural conversation models for chit-chat succeed in naturalness of the response. Nevertheless, the neural conversation models tend to give generic responses which are not specific to given…

Computation and Language · Computer Science 2018-05-24 Jonggu Kim , Doyeon Kong , Jong-Hyeok Lee

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

In many real-world scenarios, the absence of external knowledge source like Wikipedia restricts question answering systems to rely on latent internal knowledge in limited dialogue data. In addition, humans often seek answers by asking…

Computation and Language · Computer Science 2022-12-20 Shaomu Tan , Denis Paperno

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Current research in dialogue systems is focused on conversational assistants working on short conversations in either task-oriented or open domain settings. In this paper, we focus on improving task-based conversational assistants online,…

Computation and Language · Computer Science 2021-10-06 Ruijie Zhou , Soham Deshmukh , Jeremiah Greer , Charles Lee
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