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Automatic translation systems offer a powerful solution to bridge language barriers in scenarios where participants do not share a common language. However, these systems can introduce errors leading to misunderstandings and conversation…

Computation and Language · Computer Science 2025-07-01 José Pombal , Sweta Agrawal , Patrick Fernandes , Emmanouil Zaranis , André F. T. Martins

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

This paper presents TAMUSA-Chat, a research-oriented framework for building domain-adapted large language model conversational systems. The work addresses critical challenges in adapting general-purpose foundation models to institutional…

Computation and Language · Computer Science 2026-03-12 Izzat Alsmadi , Anas Alsobeh

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Motivation: Disease diagnosis oriented dialogue system models the interactive consultation procedure as Markov Decision Process and reinforcement learning algorithms are used to solve the problem. Existing approaches usually employ a flat…

Artificial Intelligence · Computer Science 2023-11-08 Cheng Zhong , Kangenbei Liao , Wei Chen , Qianlong Liu , Baolin Peng , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

This paper examines some common problems in Human-Robot Interaction (HRI) causing failures and troubles in Chat. A given use case's design decisions start with the suitable robot, the suitable chatting model, identifying common problems…

Robotics · Computer Science 2024-01-19 Manal Helal , Patrick Holthaus , Gabriella Lakatos , Farshid Amirabdollahian

We demonstrate an embodied conversational agent that can function as a receptionist and generate a mixture of open and closed-domain dialogue along with facial expressions, by using a large language model (LLM) to develop an engaging…

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-07-26 Vladimir Ilievski , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The…

Artificial Intelligence · Computer Science 2018-11-06 Debanjan Chaudhuri , Agustinus Kristiadi , Jens Lehmann , Asja Fischer

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

There is a surge in interest in the development of open-domain chatbots, driven by the recent advancements of large language models. The "openness" of the dialogue is expected to be maximized by providing minimal information to the users…

Computation and Language · Computer Science 2023-07-31 Gabriel Skantze , A. Seza Doğruöz

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

With the evolution of pre-trained language models, current open-domain dialogue systems have achieved great progress in conducting one-session conversations. In contrast, Multi-Session Conversation (MSC), which consists of multiple sessions…

Computation and Language · Computer Science 2023-02-03 Tong Zhang , Yong Liu , Boyang Li , Zhiwei Zeng , Pengwei Wang , Yuan You , Chunyan Miao , Lizhen Cui

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building…

Computation and Language · Computer Science 2017-06-27 Tiancheng Zhao , Allen Lu , Kyusong Lee , Maxine Eskenazi