Related papers: A Framework for Building Closed-Domain Chat Dialog…
A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still…
Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between…
Recently, chatbots received an increased attention from industry and diverse research communities as a dialogue-based interface providing advanced human-computer interactions. On the other hand, Open Data continues to be an important trend…
Dialog act prediction is an essential language comprehension task for both dialog system building and discourse analysis. Previous dialog act schemes, such as SWBD-DAMSL, are designed for human-human conversations, in which conversation…
Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…
Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…
Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach…
Large language models have been useful in expanding mental health care delivery. ChatGPT, in particular, has gained popularity for its ability to generate human-like dialogue. However, data-sensitive domains -- including but not limited to…
This report describes Athena, a dialogue system for spoken conversation on popular topics and current events. We develop a flexible topic-agnostic approach to dialogue management that dynamically configures dialogue based on general…
In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…
Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor…
We are developing a system for human-robot communication that enables people to communicate with robots in a natural way and is focused on solving problems in a shared space. Our strategy for developing this system is fundamentally…
Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is…
Human conversations can evolve in many different ways, creating challenges for automatic understanding and summarization. Goal-oriented conversations often have meaningful sub-dialogue structure, but it can be highly domain-dependent. This…
Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…
The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…
With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…
Large language models are moving beyond transactional question answering to act as companions, coaches, mediators, and curators that scaffold human growth, decision-making, and well-being. This paper proposes a role-based framework for…
This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…
Automated systems that negotiate with humans have broad applications in pedagogy and conversational AI. To advance the development of practical negotiation systems, we present CaSiNo: a novel corpus of over a thousand negotiation dialogues…