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A key operational challenge for call centers is to decide, in real time, which waiting customer should be served by which available agent. This is known as skill-based routing, and the decision becomes especially difficult in large systems…

Systems and Control · Electrical Eng. & Systems 2026-05-12 Baris Ata , Ebru Kasikaralar

We study a planner's provision of information to manage workplace occupancy when strategic workers (agents) face risk of infectious disease transmission. The planner implements an information mechanism to signal information about the…

Computer Science and Game Theory · Computer Science 2023-12-08 Sohil Shah , Saurabh Amin , Patrick Jaillet

The Maximally Diverse Grouping Problem (MDGP) is the problem of assigning a set of elements to mutually disjoint groups in order to maximise the overall diversity between the elements. Because the MDGP is NP-complete, most studies have…

Optimization and Control · Mathematics 2024-10-14 Kevin Fu Yuan Lam , Jiang Qian

Nowadays, reaching a high level of employee satisfaction in efficient schedules is an important and difficult task faced by companies. We tackle a new variant of the personnel scheduling problem under unknown demand by considering employee…

Optimization and Control · Mathematics 2025-04-01 Carl Perreault-Lafleur , Margarida Carvalho , Guy Desaulniers

When scheduling public works or events in a shared facility one needs to accommodate preferences of a population. We formalize this problem by introducing the notion of a collective schedule. We show how to extend fundamental tools from…

Computer Science and Game Theory · Computer Science 2018-03-21 Fanny Pascual , Krzysztof Rzadca , Piotr Skowron

We present a number of novel algorithms, based on mathematical optimization formulations, in order to solve a homogeneous multiprocessor scheduling problem, while minimizing the total energy consumption. In particular, for a system with a…

Operating Systems · Computer Science 2015-11-13 Mason Thammawichai , Eric C. Kerrigan

Laboratory testing is an integral tool in the management of patient care in hospitals, particularly in intensive care units (ICUs). There exists an inherent trade-off in the selection and timing of lab tests between considerations of the…

Artificial Intelligence · Computer Science 2019-11-01 Li-Fang Cheng , Niranjani Prasad , Barbara E Engelhardt

To improve the utility of learning applications and render machine learning solutions feasible for complex applications, a substantial amount of heavy computations is needed. Thus, it is essential to delegate the computations among several…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-04-29 Homa Esfahanizadeh , Alejandro Cohen , Muriel Medard

We study the problem of scheduling a general computational DAG on multiple processors in a 2-level memory hierarchy. This setting is a natural generalization of several prominent models in the literature, and it simultaneously captures…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-07-24 Pál András Papp , Toni Böhnlein , A. N. Yzelman

Given their increasing participation in fast-changing markets, the integration of scheduling and control is an important consideration in chemical process operations. This generally involves computing optimal production schedules using…

Optimization and Control · Mathematics 2020-05-19 Calvin Tsay , Michael Baldea

The Hospital Residents setting models important problems like school choice, assignment of undergraduate students to degree programs, among many others. In this setting, fixed quotas are associated with the programs that limit the number of…

Data Structures and Algorithms · Computer Science 2025-04-01 Haricharan Balasundaram , Girija Limaye , Meghana Nasre , Abhinav Raja

Some airlines use the preferential bidding system to construct the schedules of their pilots. In this system, the pilots bid on the different activities and the schedules that lexicographically maximize the scores of the pilots according to…

Optimization and Control · Mathematics 2022-11-07 Nour ElHouda Tellache , Frédéric Meunier , Axel Parmentier

This paper presents an Answer Set Programming (ASP)-based framework for medical appointment scheduling, aimed at improving efficiency, reducing administrative overhead, and enhancing patient-centered care. The framework personalizes…

Artificial Intelligence · Computer Science 2026-01-09 Alina Vozna , Andrea Monaldini , Stefania Costantini , Valentina Pitoni , Dawid Pado

We consider a basic problem of preemptive scheduling of $n$ non-simultaneously released jobs on a group of $m$ unrelated parallel machines so as to minimize maximum job completion time, the makespan. In the scheduling literature, the…

Data Structures and Algorithms · Computer Science 2022-05-06 Nodari Vakhania

When scheduling quantum operations, a shorter overall execution time of the resulting schedule yields a better throughput and higher fidelity output. In this paper, we demonstrate that quantum operation scheduling can be interpreted as a…

Quantum Physics · Physics 2020-11-11 Toshinari Itoko , Takashi Imamichi

Classical list scheduling is a very popular and efficient technique for scheduling jobs in parallel and distributed platforms. It is inherently centralized. However, with the increasing number of processors, the cost for managing a single…

Distributed, Parallel, and Cluster Computing · Computer Science 2011-07-20 Marc Tchiboukdjian , Nicolas Gast , Denis Trystram

Medicine is moving from a curative discipline to a preventative discipline relying on personalised and precise treatment plans. The complex and multi level pathophysiological patterns of most diseases require a systemic medicine approach…

Computational Engineering, Finance, and Science · Computer Science 2020-07-21 Pietro Barbiero , Pietro Lió

Integer linear programming (ILP) encompasses a very important class of optimization problems that are of great interest to both academia and industry. Several algorithms are available that attempt to explore the solution space of this class…

Emerging Technologies · Computer Science 2018-08-31 Fabio L. Traversa , Massimiliano Di Ventra

This paper presents a hybrid CPU-GPU framework for solving combinatorial scheduling problems formulated as Integer Linear Programming (ILP). While scheduling underpins many optimization tasks in computing systems, solving these problems…

Machine Learning · Computer Science 2026-04-01 Mingju Liu , Jiaqi Yin , Alvaro Velasquez , Cunxi Yu

Modern business models have enabled service systems to leverage a large pool of casual employees with flexible hours, paid based on piece rates, to fulfill on-demand work. These systems have been successfully implemented in sectors such as…

Optimization and Control · Mathematics 2025-04-09 Prakash Gawas , Antoine Legrain , Louis-Martin Rousseau