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We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…
Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…
Traditional task-oriented dialog (ToD) systems rely heavily on labor-intensive turn-level annotations, such as dialogue states and policy labels, for training. This work explores whether large language models (LLMs) can be fine-tuned solely…
Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…
Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…
Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…
We develop assistive agents based on Large Language Models (LLMs) that aid interlocutors in business negotiations. Specifically, we simulate business negotiations by letting two LLM-based agents engage in role play. A third LLM acts as a…
Large language models are increasingly deployed in multi-turn settings such as tutoring, support, and counseling, where reliability depends on preserving consistent roles, personas, and goals across long horizons. This requirement becomes…
Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…
As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…
Building scalable and reusable multi-agent decision policies from offline datasets remains a challenge in offline multi-agent reinforcement learning (MARL), as existing methods often rely on fixed observation formats and action spaces that…
In recent years, multilingual pre-trained language models have gained prominence due to their remarkable performance on numerous downstream Natural Language Processing tasks (NLP). However, pre-training these large multilingual language…
Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…
Large, pre-trained transformer-based language models such as BERT have drastically changed the Natural Language Processing (NLP) field. We present a survey of recent work that uses these large language models to solve NLP tasks via…
Large-language-model (LLM) agents excel at reactive dialogue but struggle with proactive, goal-driven interactions due to myopic decoding and costly planning. We introduce DialogXpert, which leverages a frozen LLM to propose a small,…
Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…
Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…
We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…
Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…
The growing prevalence of Large Language Models (LLMs) is reshaping online text-based communication; a transformation that is extensively studied as AI-mediated communication. However, much of the existing research remains bound by…