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Studies on online hate speech have mostly focused on the automated detection of harmful messages. Little attention has been devoted so far to the development of effective strategies to fight hate speech, in particular through the creation…

Computation and Language · Computer Science 2021-07-07 Yi-Ling Chung , Serra Sinem Tekiroglu , Sara Tonelli , Marco Guerini

Catastrophic events create uncertain situations for humanitarian organizations locating and providing aid to affected people. Many people turn to social media during disasters for requesting help and/or providing relief to others. However,…

Computation and Language · Computer Science 2023-03-07 Irfan Ullah , Sharifullah Khan , Muhammad Imran , Young-Koo Lee

Content warning: This work displays examples of explicit and/or strongly offensive language. Fueled by a surge of anti-Asian xenophobia and prejudice during the COVID-19 pandemic, many have taken to social media to express these negative…

Computation and Language · Computer Science 2022-06-29 Huy Nghiem , Fred Morstatter

During times of crisis, social media platforms play a crucial role in facilitating communication and coordinating resources. In the midst of chaos and uncertainty, communities often rely on these platforms to share urgent pleas for help,…

Computation and Language · Computer Science 2024-09-02 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera , Muhammad Imran

Vision videos are established for soliciting feedback and stimulating discussions in requirements engineering (RE) practices, such as focus groups. Different researchers motivated the transfer of these benefits into crowd-based RE (CrowdRE)…

Software Engineering · Computer Science 2021-08-05 Oliver Karras , Eklekta Kristo , Jil Klünder

Social media posts are frequently identified as a valuable source of open-source intelligence for disaster response, and pre-LLM NLP techniques have been evaluated on datasets of crisis tweets. We assess three commercial large language…

Computation and Language · Computer Science 2025-08-29 Emma McDaniel , Samuel Scheele , Jeff Liu

Our work seeks to gather and distribute sensitive information from refugee settlements to stakeholders to help shape policy and help guide action networks. In this paper, we propose the following 1) a method of data collection through…

Computers and Society · Computer Science 2019-12-12 Bogdana Rakova , Nick DePalma

With the development of social media, various rumors can be easily spread on the Internet and such rumors can have serious negative effects on society. Thus, it has become a critical task for social media platforms to deal with suspected…

Human-Computer Interaction · Computer Science 2022-03-08 Ran Wang , Kehan Du , Qianhe Chen , Yifei Zhao , Mojie Tang , Hongxi Tao , Shipan Wang , Yiyao Li , Yong Wang

Users of social virtual reality (VR) platforms often use user reviews to document incidents of witnessed and/or experienced user harassment. However, at present, research has yet to be explore utilising this data as a monitoring mechanism…

Human-Computer Interaction · Computer Science 2024-06-07 Angelo Singh , Joseph O'Hagan

When a news article describes immigration as an "economic burden" or a "humanitarian crisis," it selectively emphasizes certain aspects of the issue. Although \textit{framing} shapes how the public interprets such issues, audiences do not…

Computation and Language · Computer Science 2025-10-02 Matteo Guida , Yulia Otmakhova , Eduard Hovy , Lea Frermann

With the proliferation of hate speech on social networks under different formats, such as abusive language, cyberbullying, and violence, etc., people have experienced a significant increase in violence, putting them in uncomfortable…

Computation and Language · Computer Science 2024-10-28 Dihia Lanasri , Juan Olano , Sifal Klioui , Sin Liang Lee , Lamia Sekkai

This paper makes three contributions. First, via a substantial corpus of 1,419,047 comments posted on 3,161 YouTube news videos of major US cable news outlets, we analyze how users engage with LGBTQ+ news content. Our analyses focus both on…

Computation and Language · Computer Science 2025-10-21 Jonathan Pofcher , Christopher M. Homan , Randall Sell , Ashiqur R. KhudaBukhsh

Although there is an unprecedented effort to provide adequate responses in terms of laws and policies to hate content on social media platforms, dealing with hatred online is still a tough problem. Tackling hate speech in the standard way…

Computation and Language · Computer Science 2019-10-09 Y. L. Chung , E. Kuzmenko , S. S. Tekiroglu , M. Guerini

Streaming social media provides a real-time glimpse of extreme weather impacts. However, the volume of streaming data makes mining information a challenge for emergency managers, policy makers, and disciplinary scientists. Here we explore…

Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…

Computation and Language · Computer Science 2019-03-19 Navoneel Chakrabarty

Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews…

Computation and Language · Computer Science 2025-08-06 Farhana Shahid , Mona Elswah , Aditya Vashistha

Regional discrimination is a persistent social issue in Vietnam. While existing research has explored hate speech in the Vietnamese language, the specific issue of regional discrimination remains under-addressed. Previous studies primarily…

Computation and Language · Computer Science 2024-11-06 An Nghiep Huynh , Thanh Dat Do , Trong Hop Do

Connecting to social media networks becomes a daily task for the majority of people around the world, and the amount of shared information is growing exponentially. Thus, controlling the way in which people communicate is necessary, in…

Social and Information Networks · Computer Science 2022-03-22 Kheireddine Abainia

The world's healthcare systems and mental health agencies face both a growing demand for youth mental health services, alongside a simultaneous challenge of limited resources. Here, we focus on frontline crisis support, where Crisis…

The increasing volume of hate speech on online platforms poses significant societal challenges. While the Natural Language Processing community has developed effective methods to automatically detect the presence of hate speech, responses…

Computation and Language · Computer Science 2026-02-20 Greta Damo , Stéphane Petiot , Elena Cabrio , Serena Villata