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How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…

Human-Computer Interaction · Computer Science 2024-06-10 Niharika Mathur , Tamara Zubatiy , Elizabeth Mynatt

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

Artificial Intelligence · Computer Science 2021-02-16 Quratul-ain Mahesar , Simon Parsons

The article further develops and formalizes a theory of friendly dialogue in an AI System of Dr. Watson type, as proposed in our previous publication[4],[19]. The main principle of this type of AI is to guide the user toward a solution in a…

Artificial Intelligence · Computer Science 2024-07-31 Saveli Goldberg , Vladimir Sluchak

General natural dialogue processing requires large amounts of domain knowledge as well as linguistic knowledge in order to ensure acceptable coverage and understanding. There are several ways of integrating lexical resources (e.g.…

Computation and Language · Computer Science 2007-05-23 Afzal Ballim , Vincenzo Pallotta

Commonsense knowledge, a major constituent of artificial intelligence (AI), is primarily evaluated in practice by human-prescribed ground-truth labels. An important, albeit implicit, assumption of these labels is that they accurately…

Artificial Intelligence · Computer Science 2026-01-23 Tuan Dung Nguyen , Duncan J. Watts , Mark E. Whiting

The problem of explaining inconsistency-tolerant reasoning in knowledge bases (KBs) is a prominent topic in Artificial Intelligence (AI). While there is some work on this problem, the explanations provided by existing approaches often lack…

Artificial Intelligence · Computer Science 2025-02-18 Loan Ho , Stefan Schlobach

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

The paper presents an approach to build a question and answer system that is capable of processing the information in a large dataset and allows the user to gain knowledge from this dataset by asking questions in natural language form. Key…

Computation and Language · Computer Science 2019-02-07 M. R , Akram , C. P , Singhabahu , M. S. M Saad , P , Deleepa , Anupiya , Nugaliyadde , Yashas , Mallawarachchi

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Commonsense reasoning deals with the implicit knowledge that is well understood by humans and typically acquired via interactions with the world. In recent times, commonsense reasoning and understanding of various LLMs have been evaluated…

Computation and Language · Computer Science 2025-04-15 Abhinav Joshi , Areeb Ahmad , Divyaksh Shukla , Ashutosh Modi

Generative commonsense reasoning is the capability of a language model to generate a sentence with a given concept-set that is based on commonsense knowledge. However, generative language models still struggle to provide outputs, and the…

Computation and Language · Computer Science 2021-11-02 Jaehyung Seo , Chanjun Park , Sugyeong Eo , Hyeonseok Moon , Heuiseok Lim

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

While commonsense knowledge acquisition and reasoning has traditionally been a core research topic in the knowledge representation and reasoning community, recent years have seen a surge of interest in the natural language processing…

Computation and Language · Computer Science 2022-02-01 Prajjwal Bhargava , Vincent Ng

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Temporal commonsense reasoning refers to the ability to understand the typical temporal context of phrases, actions, and events, and use it to reason over problems requiring such knowledge. This trait is essential in temporal natural…

Artificial Intelligence · Computer Science 2023-11-17 Georg Wenzel , Adam Jatowt

Current commonsense reasoning research focuses on developing models that use commonsense knowledge to answer multiple-choice questions. However, systems designed to answer multiple-choice questions may not be useful in applications that do…

Computation and Language · Computer Science 2021-06-08 Bill Yuchen Lin , Haitian Sun , Bhuwan Dhingra , Manzil Zaheer , Xiang Ren , William W. Cohen

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber