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Information retrieval models have witnessed a paradigm shift from unsupervised statistical approaches to feature-based supervised approaches to completely data-driven ones that make use of the pre-training of large language models. While…

Information Retrieval · Computer Science 2024-03-05 Saran Pandian , Debasis Ganguly , Sean MacAvaney

Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…

Information Retrieval · Computer Science 2023-09-12 Deguang Kong , Daniel Zhou , Zhiheng Huang , Steph Sigalas

Online shopping platforms, such as Amazon, offer services to billions of people worldwide. Unlike web search or other search engines, product search engines have their unique characteristics, primarily featuring short queries which are…

Given the recent interest in arguably accurate yet non-interpretable neural models, even with textual features, for document ranking we try to answer questions relating to how to interpret rankings. In this paper we take first steps towards…

Information Retrieval · Computer Science 2018-09-17 Jaspreet Singh , Avishek Anand

Generative retrieval introduces a groundbreaking paradigm to document retrieval by directly generating the identifier of a pertinent document in response to a specific query. This paradigm has demonstrated considerable benefits and…

Information Retrieval · Computer Science 2024-10-28 Mingming Li , Huimu Wang , Zuxu Chen , Guangtao Nie , Yiming Qiu , Guoyu Tang , Lin Liu , Jingwei Zhuo

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…

Computation and Language · Computer Science 2021-04-15 Ying Lin , Han Wang , Jiangning Chen , Tong Wang , Yue Liu , Heng Ji , Yang Liu , Premkumar Natarajan

Recently, relational metric learning methods have been received great attention in recommendation community, which is inspired by the translation mechanism in knowledge graph. Different from the knowledge graph where the entity-to-entity…

Information Retrieval · Computer Science 2024-06-18 Mingming Li , Fuqing Zhu , Feng Yuan , Songlin Hu

Search engines answer users' queries by listing relevant items (e.g. documents, songs, products, web pages, ...). These engines rely on algorithms that learn to rank items so as to present an ordered list maximizing the probability that it…

Machine Learning · Computer Science 2021-09-14 Stefan Magureanu , Alexandre Proutiere , Marcus Isaksson , Boxun Zhang

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…

Information Retrieval · Computer Science 2019-07-02 Priyanka Nigam , Yiwei Song , Vijai Mohan , Vihan Lakshman , Weitian , Ding , Ankit Shingavi , Choon Hui Teo , Hao Gu , Bing Yin

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

Discovering the intended items of user queries from a massive repository of items is one of the main goals of an e-commerce search system. Relevance prediction is essential to the search system since it helps improve performance. When…

Information Retrieval · Computer Science 2023-07-21 Jiong Cai , Yong Jiang , Yue Zhang , Chengyue Jiang , Ke Yu , Jianhui Ji , Rong Xiao , Haihong Tang , Tao Wang , Zhongqiang Huang , Pengjun Xie , Fei Huang , Kewei Tu

Recent advances in path-based explainable recommendation systems have attracted increasing attention thanks to the rich information provided by knowledge graphs. Most existing explainable recommendations only utilize static knowledge graphs…

Information Retrieval · Computer Science 2021-11-25 Yicong Li , Hongxu Chen , Yile Li , Lin Li , Philip S. Yu , Guandong Xu

Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

Most efforts in interpreting neural relevance models have focused on local explanations, which explain the relevance of a document to a query but are not useful in predicting the model's behavior on unseen query-document pairs. We propose a…

Information Retrieval · Computer Science 2024-10-07 Youngwoo Kim , Razieh Rahimi , James Allan

As recommendation is essentially a comparative (or ranking) process, a good explanation should illustrate to users why an item is believed to be better than another, i.e., comparative explanations about the recommended items. Ideally, after…

Information Retrieval · Computer Science 2022-04-26 Aobo Yang , Nan Wang , Renqin Cai , Hongbo Deng , Hongning Wang

Embedding-based retrieval aims to learn a shared semantic representation space for both queries and items, enabling efficient and effective item retrieval through approximate nearest neighbor (ANN) algorithms. In current industrial…

Information Retrieval · Computer Science 2025-10-14 Han Zhang , Yunjiang Jiang , Mingming Li , Haowei Yuan , Yiming Qiu , Wen-Yun Yang

Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…

Information Retrieval · Computer Science 2019-09-02 Jie Zou , Evangelos Kanoulas

Relevance modeling between queries and items stands as a pivotal component in commercial search engines, directly affecting the user experience. Given the remarkable achievements of large language models (LLMs) in various natural language…

Artificial Intelligence · Computer Science 2025-02-19 Kaixin Wu , Yixin Ji , Zeyuan Chen , Qiang Wang , Cunxiang Wang , Hong Liu , Baijun Ji , Jia Xu , Zhongyi Liu , Jinjie Gu , Yuan Zhou , Linjian Mo

Neural retrieval models (NRMs) have been shown to outperform their statistical counterparts owing to their ability to capture semantic meaning via dense document representations. These models, however, suffer from poor interpretability as…

Information Retrieval · Computer Science 2023-04-26 Michael Llordes , Debasis Ganguly , Sumit Bhatia , Chirag Agarwal