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Online offerings such as web search, news portals, and e-commerce applications face the challenge of providing high-quality service to a large, heterogeneous user base. Recent efforts have highlighted the potential to improve performance by…
Accessing data collected by federal statistical agencies is essential for public policy research and improving evidence-based decision making, such as evaluating the effectiveness of social programs, understanding demographic shifts, or…
The amount of data in the world is expanding rapidly. Every day, huge amounts of data are created by scientific experiments, companies, and end users' activities. These large data sets have been labeled as "Big Data", and their storage,…
With its rapid growth and increasing adoption, big data is producing a substantial impact in society. Its usage is opening both opportunities such as new business models and economic gains and risks such as privacy violations and…
Social media platforms connect billions, but their business models often amplify societal harm through misinformation, which is linked to polarization, violence, and declining mental health. Current governance frameworks, such as the U.S.…
Many current Internet services rely on inferences from models trained on user data. Commonly, both the training and inference tasks are carried out using cloud resources fed by personal data collected at scale from users. Holding and using…
Data collaboration between municipal authorities (MA) and mobility providers (MPs) has brought tremendous benefits to transportation systems in the era of big data. Engaging in collaboration can improve the service operations (e.g., reduced…
The UK Critical National Infrastructure is critically dependent on digital technologies that provide communications, monitoring, control, and decision-support functionalities. Digital technologies are progressively enhancing efficiency,…
The 21st century belongs to the world of computing, specially as a result of the so-called cloud computing. This technology enables ubiquitous information management and thus people can access all their data from any place and at any time.…
The need for process improvement is an important target that does affect as well the government processes. Specifically in the public sector there are specific challenges to face.New technology approaches within government processes such as…
Data has become a critical resource for organizations and society. Yet, it is not always as valuable as it could be since there is no well-defined approach to managing and using it. This article explores the increasing importance of global…
In recent years, the amount of information collected about human beings has increased dramatically. This development has been partially driven by individuals posting and storing data about themselves and friends using online social networks…
Big data revolution promises to be instrumental in facilitating sustainable development in many sectors of life such as education, health, agriculture, and in combating humanitarian crises and violent conflicts. However, lurking beneath the…
There is widespread agreement that cloud computing have proven cost cutting and agility benefits. However, security and regulatory compliance issues are continuing to challenge the wide acceptance of such technology both from social and…
As societal challenges grow more complex, access to data for public interest use is paradoxically becoming more constrained. This emerging data winter is not simply a matter of scarcity, but of shrinking legitimate and trusted pathways for…
Many generative foundation models (or GFMs) are trained on publicly available data and use public infrastructure, but 1) may degrade the "digital commons" that they depend on, and 2) do not have processes in place to return value captured…
When pieces from an individual's personal information available online are connected over time and across multiple platforms, this more complete digital trace can give unintended insights into their life and opinions. In a data narrative…
Technologies adopted by the public sector have transformed the work practices of employees in public agencies by creating different means of communication and decision-making. Although much of the recent research in the future of work…
As platform ecosystems are growing by platform users' data, the importance of data governance has been highlighted. In particular, how to share control and decision rights with platform users are regarded as significant design issues since…
Information and communication technologies are permeating all aspects of industrial and manufacturing systems, expediting the generation of large volumes of industrial data. This article surveys the recent literature on data management as…