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The Internet of Things, crowdsourcing, social media, public authorities, and other sources generate bigger and bigger data sets. Big and open data offers many benefits for emergency management, but also pose new challenges. This chapter…
Digital services like ride sharing rely heavily on personal data as individuals have to disclose personal information in order to gain access to the market and exchange their information with other participants; yet, the service provider…
Government policies aim to address public issues and problems and therefore play a pivotal role in peoples lives. The creation of public policies, however, is complex given the perspective of large and diverse stakeholders involvement,…
Bias in data can have unintended consequences that propagate to the design, development, and deployment of machine learning models. In the financial services sector, this can result in discrimination from certain financial instruments and…
We propose a research initiative to explore and evaluate end-user technology, infrastructure, business imperatives, and regulatory policy to support the privacy, dignity, and market power of individual persons in the context of the emerging…
The continuous increase of data generated provides enormous possibilities of both public and private companies. The management of this mass of data or big data will play a crucial role in the society of the future, as it finds applications…
This paper deals with the challenge of modeling the performance of planned ultrabroadband access networks while maintaining technological neutrality and accuracy in measurable quality. We highlight the importance of such modeling also for…
The intensive flow of personal data associated with the trend of computerizing aspects of people's diversity in their daily lives is associated with issues concerning not only people protection and their trust in new technologies, but also…
Digitalization opens up new opportunities in the collection, analysis, and presentation of data which can contribute to the achievement of the 2030 Agenda and its Sustainable Development Goals (SDGs). In particular, the access to and…
This paper presents the risks and opportunities of big data and the potential social benefits it can bring. The research is based on an analysis of the societal impacts observed in a set of six case studies across different European…
Machine Learning (ML) techniques have begun to dominate data analytics applications and services. Recommendation systems are a key component of online service providers. The financial industry has adopted ML to harness large volumes of data…
Attention capitalism has generated design processes and product development decisions that prioritize platform growth over all other considerations. To the extent limits have been placed on these incentives, interventions have primarily…
Many powerful computing technologies rely on implicit and explicit data contributions from the public. This dependency suggests a potential source of leverage for the public in its relationship with technology companies: by reducing,…
One of the main challenges faced by a user today is protecting their privacy, especially during widespread surveil- lance. This led to the development of privacy infrastructures whose main purpose is to guarantee users privacy. However,…
AI-driven decision-making systems are becoming instrumental in the public sector, with applications spanning areas like criminal justice, social welfare, financial fraud detection, and public health. While these systems offer great…
Most companies' new business practices are based on customer data. These practices have raised privacy concerns because of the associated risks. Privacy laws require companies to gain customer consent before using their information, which…
Progress in many domains increasingly benefits from our ability to view the systems through a computational lens, i.e., using computational abstractions of the domains; and our ability to acquire, share, integrate, and analyze disparate…
Public sector agencies perform the critical task of implementing the redistributive role of the State by acting as the leading provider of critical public services that many rely on. In recent years, public agencies have been increasingly…
Managing project risk is a key part of the successful implementation of any large project and is widely recognized as a best practice for public agencies to deliver infrastructures. The conventional method of identifying and evaluating…
As cloud services become central in an increasing number of applications, they process and store more personal and business-critical data. At the same time, privacy and compliance regulations such as GDPR, the EU ePrivacy regulation, PCI,…