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Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…

Human-Computer Interaction · Computer Science 2024-10-03 Kevin Schott , Andrea Papenmeier , Daniel Hienert , Dagmar Kern

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Computation and Language · Computer Science 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Tat-Seng Chua

We propose a novel mode of feedback for image search, where a user describes which properties of exemplar images should be adjusted in order to more closely match his/her mental model of the image sought. For example, perusing image results…

Computer Vision and Pattern Recognition · Computer Science 2015-05-19 Adriana Kovashka , Devi Parikh , Kristen Grauman

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited,…

Information Retrieval · Computer Science 2020-06-01 Jie Zou , Yifan Chen , Evangelos Kanoulas

When searching for products, the opinions of others play an important role in making informed decisions. Subjective experiences about a product can be a valuable source of information. This is also true in sales conversations, where a…

Human-Computer Interaction · Computer Science 2023-08-10 Vahid Sadiri Javadi , Martin Potthast , Lucie Flek

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Recommender systems are ubiquitous in the domain of e-commerce, used to improve the user experience and to market inventory, thereby increasing revenue for the site. Techniques such as item-based collaborative filtering are used to model…

Information Retrieval · Computer Science 2018-12-31 Daniel A. Galron , Yuri M. Brovman , Jin Chung , Michal Wieja , Paul Wang

Existing methods for interactive image retrieval have demonstrated the merit of integrating user feedback, improving retrieval results. However, most current systems rely on restricted forms of user feedback, such as binary relevance…

Computer Vision and Pattern Recognition · Computer Science 2018-12-24 Xiaoxiao Guo , Hui Wu , Yu Cheng , Steven Rennie , Gerald Tesauro , Rogerio Schmidt Feris

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

Artificial Intelligence · Computer Science 2021-03-23 Nikolaos Kondylidis , Jie Zou , Evangelos Kanoulas

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Recommender systems widely use implicit feedback such as click data because of its general availability. Although the presence of clicks signals the users' preference to some extent, the lack of such clicks does not necessarily indicate a…

Machine Learning · Statistics 2022-06-16 Yuta Saito , Suguru Yaginuma , Yuta Nishino , Hayato Sakata , Kazuhide Nakata

Product search serves as an important entry point for online shopping. In contrast to web search, the retrieved results in product search not only need to be relevant but also should satisfy customers' preferences in order to elicit…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft
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